VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization.

VINIRMA Consulting is currently looking for Application Support Engineer - Merchants Payment Gateways Support for one of its clients which is a Business Consulting, IT Solutions and Services Company in Qatar with the following skill set and terms and conditions.

Required Experience:

•         Relevant experience minimum of 5+ years in Banking and Merchant acquiring payment gateways.

•         Experience in handling CyberSource, MPGS, QPAY and QCB gateways.

•         Experience of working in the payments industry, preferably ecommerce

•         Ability to write basic code in a mainstream language such as Java, .NET, ASP or PHP

•         Strong knowledge and Experience in SQL query for both Oracle and SQL Server.

Qualifications:

Bachelor’s degree in Information Technology.

KEY COMPETENCIES

•         Drive for results/ Achievement Oriented

•         Customer Service Oriented

•         Concerned for Quality

•         Team player

•         Interpersonal Effectiveness

•         Change Oriented

KEY ACCOUNTABILITIES/RESPONSIBILITES

•         Providing 2nd and 3rd level support to Compliance and Payment systems in terms of upgrades and projects and BAU.

•         Develop in-depth knowledge of Ecommerce payment gateway through research and testing in order to act as a Subject Matter Expert with bank’s merchants

•         Write small internal computer applications to provide proof-of-concept ideas, to test ecommerce

•         payment gateway and to troubleshoot merchant issues by helping the Bank’s merchant-facing teams.

•         Vendor coordination for new developments, issues & fixes

•         Performing preventive maintenance activities on core applications

•         Ensure continuous knowledge development and participate effectively in knowledge transfers programs.

•         Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports. 

•         Supporting BCP & Disaster Recovery activities

•         Data and servers monitoring of Payment gateways

•         Extending support for new implementations and projects that would include manage projects from Application Support side.