Porter

  • Full-time
  • Location: Villa Nautica, Paradise Island, Lankanfinolhu, North Male' Atoll
  • Department: Front Office

Company Description

Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist.

Job Description

The Porter is responsible for providing courteous and efficient assistance to guests, primarily with luggage handling and escorting guests within the property. This role plays a key part in creating a positive first and last impression by delivering warm hospitality and professional service.

Key Responsibilities:

  • Assist guests with luggage during arrival, departure, and room transfers.
  • Escort guests to and from rooms, facilities, and transportation points as required.
  • Provide basic information about the property, facilities, and services.
  • Ensure proper handling and care of guest belongings at all times.
  • Coordinate with Front Office and other departments to ensure smooth guest movement.
  • Maintain cleanliness and organization of luggage storage areas.
  • Adhere to company policies, safety standards, and service procedures.
  • Perform other related duties as assigned by the Supervisor or management.

Qualifications

  • Previous experience in hospitality or guest services is an advantage.
  • Good communication and interpersonal skills.
  • Friendly, professional, and service-oriented attitude.
  • Physically fit and able to handle luggage.
  • Willingness to work flexible hours, including weekends and holidays.
  • Ability to work well in a team environment.
  • High school certificate or equivalent preferred.

Additional Information