F&B Server
- Full-time
- Location: Villa Nautica, Paradise Island, Lankanfinolhu, North Male' Atoll
- Department: Food and Beverage Service
Company Description
Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist.
Job Description
- Provide a positive first impression through warm, welcoming greetings, maintaining a polished and professional appearance at all times.
- Build lasting guest relationships by demonstrating genuine interest, attentiveness, and engagement throughout the dining experience.
- Ensure each guest feels valued and comfortable, anticipating needs and addressing requests promptly.
- Create a refined and elegant ambiance by ensuring table settings, service stations, and dining areas are always prepared according to company standards.
- Present menus confidently, explaining dishes, pricing, and offering recommendations on food, wines, and cocktails.
- Deliver food and beverages promptly in the correct service order and follow up to ensure guest satisfaction.
- Provide thoughtful wine and beverage suggestions to maximize sales while enhancing the guest experience.
- Resolve guest concerns or issues with professionalism and efficiency, always seeking a satisfactory solution.
- Adhere strictly to all company policies, guidelines, and service procedures, including HACCP food safety standards.
- Operate Point-of-Sale (POS) systems accurately and efficiently, handling orders and transactions with precision.
- Support the restaurant team in maintaining smooth operations, assisting colleagues, and contributing to a harmonious work environment.
- Adapt quickly to fast-paced and ever-changing service situations while maintaining composure and professionalism.
Qualifications
- 2–5 years of fine dining service experience in premium restaurants and/or luxury hotels (5-star standard preferred).
- Strong understanding of fine dining operations and luxury service etiquette.
- Ability to explain food, wine, and cocktail menus confidently and clearly.
- Exceptional guest service skills, professional presentation, and strong communication abilities.
- Proficiency in POS systems and basic computer skills.
- Ability to multitask and thrive in a high-pressure environment.
- Excellent command of English, both verbal and written (additional languages a plus).
- Warm, approachable, and professional demeanor.
- Detail-oriented with a focus on consistency and service excellence.
- Strong team player with a passion for hospitality.
Additional Information