Loss Prevention Executive

  • Full-time
  • Location: Royal Island, Horubadhoo, Baa Atoll
  • Department: Security

Company Description

Royal Island is a faraway island retreat where every day is a new chapter. Located in the heart of the Baa Atoll, less than 20 minutes from Velana International Airport by domestic flight, our all-inclusive resort brings together the intimacy of a village, the spirit of escapism, and the warmth of Maldivian culture. It's a place to wake up to uninterrupted ocean views, connect over soulful South Asian dining, and be inspired by an evergrowing collection of signature excursions and spa experiences.

Job Description

Areas of responsibility
• Ensure that Loss Prevention Officer are for duty at the assigned time and place and are physically
and mentally fit to perform duties.
• Ensure that Loss Prevention Officer are in complete and proper uniform and shall be properly
equipped.
• Ensure that Loss Prevention Officer are aware of all information required for performance of duty so
that they may immediately assume their assignments.
• Ensure that Loss Prevention Officer are Loss Prevention Officers are present at the jetties/entrance
points during the arrival, loading, unloading and departure of any craft or vessel. Each craft or
vessel movement should be recorded with the times and purpose of visit
• Ensure that no person enter property without the prior authorization of the Management.
• Conduct fire and security patrols of the entire property area under the instructions. Each patrol
shall take place in areas in particular of high risks such as generator room, fresh water storage,
technical area, fuel storage, jetties, kitchens, guests and staff accommodation.
• Prepare daily reports
• Coordinate day to day operations
• Conduct briefing and debriefing for shifts
• Monitor the general hygiene and well being of the team
• Manage Loss Prevention team on shifts
• Secure rooms, assist guests with room access and conduct key control audit
• Conduct emergency response drill
• Daily physical hazard/safety inspections
• Monitor Closed Circuit Televisions and alarm systems
• Authorize, monitor, and document access to secured areas
• Assist guests/employees during emergency situations.
• Respond to accidents, contact Crisis Management administer first aid/CPR as required.
• Maintain confidentiality of reports/documents, release information to authorized individuals.
• Defuse disturbances in accordance with company policies and procedures.
• Resolve safety hazard situations
• Handle interruptions and complaints.
• Assist management in training, motivating and coaching employees
• Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door
Policy process
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions
to manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information; protect company assets
• Welcome and acknowledge all guests according to company standards; anticipate and address
guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language
• Prepare and review written documents accurately and completely; answer telephones using
appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common
goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.

Qualifications

  • Minimum 1 year of experience in the similar role.
  • Advance firefighting & First Aid certified preferable.
  • Good English communication skills
  • Good swimming / life guarding skills will be additional benefit.

Additional Information