Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist.

• Oversee aspects of the water sports center, including guest relations, maintenance of equipment and infrastructure, finances, team building, and staff development.
• Maintain company standards and quality assurance according to the set guidelines.
• Promote sales of all water sports activities and excursions.
• To deal with customer complaints and comments.
• To complete all administrative requirements correctly and on time.
• Prepare and submit all required reports and all information for planning and budgeting purposes.
• To ensure that grounds and sporting areas are well maintained and in a good state.
• Manage, train, and direct staff related to the water sports center in an efficient and sensible way in order to ensure satisfactory services as may generally be expected.
• Drive initiatives in the team that contribute to long-term operational excellence.
• Establish and maintain appropriate staff resources for the water sports center, activities programs, and excursions to ensure that the required services are delivered punctually and at the expected level of standards.
• To ensure that staff is clean and correctly dressed at all times and that they are courteous and helpful to members and their guests.
• To investigate and take action on the causes of staff grievances.

• A certificate or diploma in hospitality is required.
• Minimum 3 years’ experience in a similar capacity
• Strong managerial and administrative skills. 
• Proficiency in MS Office and Opera is an advantage.
• Preferably with certifications in CPR, basic first aid, and fire safety.
• Excellent command of English.
• Proficiency in other common languages is an advantage.
• Customer-oriented and with good interpersonal skills.