Shisha Master
- Full-time
- Location: Villa Park, Sun Island, Nalaguraidhoo, South Ari Atoll
- Department: Food and Beverage Service
Company Description
- Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences.
Job Description
- We are currently looking for young, dynamic, self-motivated Food & Beverage professionals who want to move their careers forward.
- As a Shisha Master, you are responsible for providing basic support and service tasks to the outlet, aiming for the highest possible customer satisfaction. Your role will include key responsibilities such as:
- Ensure that the service to the guest is as per resort standards in order to maximise guest satisfaction and departmental profit.
- Recommend and suggest specialities to guests and up-sell whenever possible.
- Interact positively and professionally with guests, colleagues and other departments as appropriate and required.
- Demonstrate teamwork by cooperating and assisting co-workers as needed.
- Adhere to Resort policies & procedures: attend work on time as scheduled, follow Resort standards regarding personal hygiene.
- Prepare and maintain shisha pipes, ensuring they are clean, properly packed, and ready for service.
- Possess extensive knowledge of various shisha flavours and blends, offering expert advice to guests.
- Monitor coal levels and manage heat distribution to ensure optimal smoking experience for guests.
- Educate guests on shisha etiquette and proper smoking techniques when necessary.
- Maintain a clean and organised shisha preparation area, adhering to health and safety standards.
- Keep accurate inventory of shisha supplies and report any shortages or quality issues to management.
- Assist in training new team members on shisha preparation and service techniques.
- Carry out any other duties assigned by the management.
Qualifications
- 2-3 years of experience in similar capacity
- Creative and passionate about food and customer service
- Able to work in a high-pressure environment
- Excellent interpersonal and communication skills; a team player
- Work in Star Hotel or relevant experience is a must with in the industry.
Additional Information
Serve with Humility | Radiate Optimism | Rely on Our Family