Shisha Master

  • Full-time
  • Location: Villa Park, Sun Island, Nalaguraidhoo, South Ari Atoll
  • Department: Food and Beverage Service

Company Description

  • Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences.

Job Description

 

  • We are currently looking for young, dynamic, self-motivated Food & Beverage professionals who want to move their careers forward.
  • As a Shisha Master, you are responsible for providing basic support and service tasks to the outlet, aiming for the highest possible customer satisfaction. Your role will include key responsibilities such as:
  • Ensure that the service to the guest is as per resort standards in order to maximise guest satisfaction and departmental profit.
  • Recommend and suggest specialities to guests and up-sell whenever possible.
  • Interact positively and professionally with guests, colleagues and other departments as appropriate and required.
  • Demonstrate teamwork by cooperating and assisting co-workers as needed.
  • Adhere to Resort policies & procedures: attend work on time as scheduled, follow Resort standards regarding personal hygiene.
  • Prepare and maintain shisha pipes, ensuring they are clean, properly packed, and ready for service.
  • Possess extensive knowledge of various shisha flavours and blends, offering expert advice to guests.
  • Monitor coal levels and manage heat distribution to ensure optimal smoking experience for guests.
  • Educate guests on shisha etiquette and proper smoking techniques when necessary.
  • Maintain a clean and organised shisha preparation area, adhering to health and safety standards.
  • Keep accurate inventory of shisha supplies and report any shortages or quality issues to management.
  • Assist in training new team members on shisha preparation and service techniques.
  • Carry out any other duties assigned by the management.

 

Qualifications

  • 2-3 years of experience in similar capacity 
  • Creative and passionate about food and customer service
  • Able to work in a high-pressure environment
  • Excellent interpersonal and communication skills; a team player
  • Work in Star Hotel or relevant experience is a must with in the industry.

Additional Information

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