Desktop Engineer (f/m/d)

  • Friedrichshain, Boxhagener Str. 80, 10245 Berlin, Germany
  • Full-time

Company Description

Why Viacom International Media Networks? Sure, you will have challenging tasks, responsibilities and freedom for your ideas, just like in other companies – but the difference is in the details. At Viacom International Media Networks you are not only bringing in your personal Know How, but also your individual passion. Since we all share a love for great stories, we have gathered the best storytellers and committed ourselves to bringing the best possible stories to our audience all across the world. In the pursuit of telling all the new stories as well as the loved classics, we have grown to become the largest media network in the world. Become a part of us and work for our famous brands like MTV, Comedy Central and Nickelodeon. You will have the opportunity to discover your true talent in an innovative and passionate work environment that fits your lifestyle and fandom. We require versatile talents – whether you are a newcomer or a professional – to help expand our content across all platforms from TV to Web. However your own story might turn out, we are happy if you chose to share it with us!

Job Description

For our IT team in Berlin, Germany we are recruiting, limited to 2 years, a

                                     Desktop Engineer (f/m/d)

Just the right job for you:

  • Ownership of Incident & Problem management requests relating to the workstation and application environments
  • Working on projects and tasks as directed by the IT Manager, meeting the required standards and expectations to the business
  • Working with the SWEMEA, International and US Desktop teams on tuning the workstation environment according to business needs
  • Working to ensure workstation integrity is always maintained and performance issues are quickly addressed;
  • troubleshooting of general network and streaming  performance issues
  • Helping to maintain and update the central documentation repository
  • Working to ensure support expectations are met whilst promoting good customer service.

Qualifications

That‘s why we want you:

  • 3+ years of experience in similar support role preferably in larger (international) organizations
  • Very good Microsoft operating system and application knowledge
  • Hands on experience with Apple OSX operating system and applications is preferred
  • Technical experience of MS infrastructure applications (Active Directory, Group Policy, SCCM)
  • Strong troubleshooting and problem solving skills
  • Specific knowledge: Desktop hardware and peripherals including laptops, printers, scanners and handheld devices
  • ITTL certification desirable
  • Very good knowledge of English and good level of German, written and spoken

Additional Information

Benefits:

  • You work in Friedrichshain, one of the hotspots in downtown Berlin, in a centrally located office 
  • In addition to your salary, you get a monthly benefit card
  • Company sports and several other company discounts

Sounds just like you? Then this job will suit you perfectly. Send us your application and let us know your earliest possible starting date.

Questions? Send them to [email protected]

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