At Version 1 we pledge "to prove IT can make a real difference to our customers’ businesses". We work hard to ensure we understand what our customers’ need from their technology solutions, and then we deliver.

We are an award-winning digital transformation and IT services company, we provide world class customer service; we think big, and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting transformative technology solutions, for our customers’, with our key partners Microsoft, AWS, and Oracle.

We are externally recognised for our achievements through numerous peer and industry awards, and accreditations including:

• No 1 Best place to work in Ireland #GPTW2023!!
• 6th Best Large Workplace in the UK
• 10th place in Glassdoor Top 50 UK companies
• UK & Ireland’s premier Oracle, Microsoft & AWS partner

We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive.

With industry leading customer satisfaction scores for our services that include:

• Experts in Digital Transformation through Cloud Services.
• The market leader in Oracle ERP/HCM/EPM Cloud Applications in UK&I.
• Unparalleled Advisory, Implementation and (ASPIRE) Managed Support Services.
• 3000+ consultants (Across UK, Ireland, Spain, India).
• With 2022 revenues of €255m/ £220m, working and innovating with a “blue chip” customer base (in UK, Ireland, and US).

Working within this team, you will be part of a highly motivated and skilled team of IT Professionals working to achieve maximum value for our customer across a range of technologies.

This role relates to the support of the various 3rd party applications, along with the numerous bespoke applications built by the customer over the years. 

The application support area is responsible for supporting a large number of applications. The area ensures the continued delivery of stable systems. This includes a preventative maintenance programme, managing releases, monitoring and system health checks and incident management. The area also implements change requests to applications and in addition will often provide resources to projects. 

Please note, this is not a junior position, it requires a strong and up-to-date technical skillset, detailed below.

Personal

• Self-motivated and problem solver with excellent communication skills
• Proactive when faced with a challenge
• Team player with proven ability to work within team and with other support areas
• Highly organised with great attention to detail
• Flexible approach (resolving incidents, out of hours work)
• Excellent process methodology and be process driven – logical reasoning
• Experience in supporting diverse range of applications on multi-tier architectures

Essential Technical Skills

• Experience of automation and scripting skills (job schedulers, Microsoft Powershell, Windows batch, SQL)
• Knowledge/Experience of Windows Server Management
• Software development experience (Visual Studio, C#,.NET, ASP.Net.VB.Net, Websites)
• Software implementation, troubleshooting and management skills
• Change control & technical documentation
• Understanding of database installations and components, confidently writing and using queries.

Desirable

• Experience in OSIsoft PI, Eclipse and Maximo applications desirable
• Middleware application server software including Websphere/Webloglic, IIS experience
• Knowledge/Experience of Integration Tools (UC4/Automic, SSIS, SAP PI)

Qualifications

• 2-4 years’ IT Experience, preferably in Application Support area or DevOps teams

Before you apply, here are some of the benefits we offer:

• Quarterly Profit Share
• Private medical insurance
• Flexible working policy & Remote Working 
• Incentives for accreditations and educational assistance for courses relevant to your role.
• Employee recognition in the form of Excellence Awards and CallOut which your peers award.
• Pathways Career Development Quarterly
• Engagement is incredibly important! Our local teams drive our engagement events!
• and much more...