Public Sector Account Manager

  • Full-time
  • Department: Sales & Customer Success

Company Description

Version 1 has celebrated over 25 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 is a Microsoft Gold Partner, an AWS Premier Consulting Partner and an Oracle Platform Partner; we are also an award-winning employer and our employees are at the heart of Version 1.

Version 1 is a consultancy and a service provider, we are a digital-first environment and we do things differently. We are focused on our core values, and using these we have seen significant growth in our UK Digital, Data and Cloud Practice in the 4 years since inception. Our UK Digital, Data and Cloud business is now preparing for the next phase of expansion, opening new opportunities for highly skilled technologists and leaders to join one of the fastest-growing consultancies in the UK.

A few of our awards are the AWS Migration Partner of the Year - EMEA at AWS Re: Invent 2022, Best Workplace™ for Women UK 2022 By Great Place to Work® and Top 10 in Glassdoor’s Employees’ Choice Awards 2023.

Job Description

Due to the significant growth of the Northern Ireland Public Sector business Version 1 is keen to recruit an experienced Account manager to join our team. This is an exciting opportunity for an experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients.

You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer service.

The role will be part of a successful team focused on Public Sector opportunities. The team is made up of sales people, who generate new opportunities and/or lead on responses to large government tenders and Account Managers who manage opportunities into the existing customer base.

The successful candidate will have a number of elements to their role:

  • Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise 
  • Raising clients’ business concerns and needs to the company’s management
  • Negotiating and closing business contracts with existing and new clients 
  • Delivering sales pitch to prospective clients
  • Preparing and presenting business and account updates to the company’s management and clients
  • Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
  • Following up with clients to ensure they are satisfied with Version 1 services
  • Contributing information to sales strategies by assessing current results, monitoring competitive products, assessing needs to be filled and analysing customer reactions.

Qualifications

  • Experience working in a business development/account management environment (experience in Public Sector / Central Government is a distinct advantage)
  • Experience in working in IT Services and technology solutions environment (rather than product)
  • Knowledge of Public Sector tender processes
  • Influencing skills: the ability to get people at multiple levels to deliver what you need on time and with high quality, even though they wont report to you will be critical to the success of the role
  • Strong written skills in order to complete tender and internal documentation to a high standard – you must have excellent Word, Powerpoint and Excel skills. You’ll be highly attentive to detail
  • Strong communication and interpersonal skills, with the ability to engage at all levels across an organisation internally and externally
  • Experience of building good customer relationships
  • Good commercial awareness and sound understanding of project and business dynamics
  • Ability to work to tight deadlines. You’ll be capable of effective prioritisation of tasks and personal time management, while recognising and flagging issues outside area of own expertise

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritizes their well-being, professional growth, and financial stability.

One of our standout advantages is the ability to work remotely or with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme, Octopus Car Lease, and MyGym Discounts to help keep our team members up-to-date with the latest technology.

We prioritize the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.

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