Version 1 proves that IT can make a real difference to our customers' businesses. We are trusted by global brands to deliver IT services and solutions which drive customer success. Our 2000+ strong team works closely with our technology partners to provide independent advice that helps our customers navigate the rapidly changing world of IT. Our greatest strength is balance in our efforts to achieve Customer Success, Empowered People, and a Strong Organisation, underpinned by a commitment to our values. We believe this is what makes Version 1 different, and more importantly, our customers agree. You will get exposed to bringing cutting edge technology to bear in driving top-line commercial performance whilst working within a dedicated and expanding team environment, where you can shape your own future with us.

We promote a flexible work environment that empowers our teams to go the extra mile for our clients. We encourage our employees to find new and innovative ways to deliver impact and leverage new technologies.

• Support, configure and manage network security devices (Palo Alto, Fortigate and Cisco firewalls, with some other vendors also included)
• Maintain and improve documentation of customers’ network environments
• Provide Level 2/3 support and troubleshooting to resolve technical issues
• Work within change management policies to ensure success of changes
• Implement security tools, policies and procedures as appropriate
• Co-ordinate with vendors and other IT teams to resolution

Technical skills and experience

• Cisco CCNP (BGP Enterprise level) or Palo Alto PCNSE certification
• >3 years relevant experience supporting network technologies
• Experience supporting and configuring a range of network devices and technologies (firewalls, switches, load balancers, VPNs etc.)
• Excellent communications skills, written and verbal
• Experience of Azure and/or AWS, Enterprise Networking and Data Centre Environments
• Experience conducting network audits

 
Beneficial skills and experience

• IT Degree or equivalent combination of qualifications and experience
• Experience across a range of network vendors -  Cisco,  Palo Alto, Juniper, FortiGate
• Learn new technologies fast
• ITIL familiarization

The Candidate: 

• Decisive, dynamic, and capable of delivering to a high standard despite constraints that may be in place
• Conscientious, trustworthy, and capable of organising and delivering on tasks with little direction
• Strong troubleshooting and communications skills are an absolute necessity
• Capable of adjusting their approach for the varied customers supported
• Process oriented with great attention to detail

Version 1 has been certified Great Place to Work for 10 years in a row. We understand that a continued commitment to our employees' development and happiness is paramount - There are several focus areas in making Version 1 a "Best Workplace", including; Health & Wellbeing and Diversity, Inclusion & Belonging.

We offer profit share, pension, private healthcare cover, flexible working policy and more. In addition, we offer incentives for accreditations and educational assistance for courses relevant to your role. 

We offer employee recognition in the form of Excellence Awards and V1Ps, which your peers award. Engagement is incredibly important with local engagement teams driving our engagement events!