ITOM Consultant

  • Full-time
  • Department: Business Operations

Company Description

Version 1 is celebrating 25 years in the IT industry this year and we continue to be trusted by global brands to deliver IT solutions that drive customer success. 

Version 1 is not just a Microsoft Gold Partner, an AWS Premier Consulting Partner and an Oracle Platform Partner; we are also an award-winning employer and our employees are at the heart of Version 1. We invest in a strong culture of wellness through programs that help our employees create their journey toward optimal wellbeing. This framework is based on the ‘Strength in Balance‘ theme and this seen again in our Diversity, Inclusion and Belonging Team motto “Bring Your Difference“. 

Job Description

We are looking to hire a Senior IT Resource who can play a key role in architecting and delivery of operational management services across our Managed Service Practice.

Requirements include:

  • Architect and deliver technical solutions through our Managed Service Platforms, assisting Version 1 in providing services that achieve business outcomes.
  • Participates in workshops with business stakeholders to aligning technical  deliverables with business requirements.
  • Advises business and indirectly our customer base on how to take advantage of Digital technologies including our ServiceNow Platform to improve their technical and business processes.
  • Ability to produce documentation such as business requirement workbooks, technical designs for technical aspects of the solution.
  • Drive the continuous improvements of our implementation and service offerings.

Qualifications

  • 4 years delivery experience in Cloud Technologies (At least one of the following, Azure, AWS, OCI)
  • Practical knowledge of Infrastructure as Code with a focus on Terraform, ARM and/or Yaml.
  • 2 years’ experience working with ServiceNow, a focus on the following ITOM areas preferred:
    • Cloud Management
    • Event Management
    • Discovery and Service Mapping
    • CMDB implementation and support
  • Exposure to either JavaScript and PowerShell. (Exposure to low code platform technologies and automation workflow toolsets also advantageous)
  • Experience in system administration of Linux and Windows servers
  • Ability to research and independently learn new technical information
  • Must have native or fluent proficiency in both spoken and written English..
  • Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles.
  • Strong communication and presentation skills to include technical and business concepts.
  • Ability to work as part of a multi-disciplinary Team, a team player and team builder.

Additional Information

Before you apply, here are some of our benefits. We offer profit share, pension, private healthcare cover, flexible working policy and more. We offer incentives for accreditations and educational assistance for courses relevant to your role. 


We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events!

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