We pledge "to prove IT can make a real difference to our customer's businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver.

We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies.

Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we want to meet you.

For Technical Support a person is expected to have a good understanding of the design & build phase of the project lifecycle.

• Debugging to identify the root cause of issues. 
• Identifying fixes and raising SIRS. 
• Analysing outputs. 
• Monitoring Live Systems. 
• Reporting to team leads and management 
• Coding enhancements or bug fixes as required 
• Unit testing of code, and integration testing where appropriate 
• Ensuring code is peer reviewed 
• Providing test support when code is migrated to System Test (including SIR resolution) 

• Experience working in standards driven environments. 
• Excellent written and oral communication skills.
• Analytical and problem solving

Other knowledge an individual in a Technical Support role will be expected to acquire includes:

• Architecture & data sources
• Application Support processes & procedures 
• Status reporting and risk/issue management

Before you apply, here are some of our benefits. We offer profit share, pension, private healthcare cover, flexible working policy and more. We offer incentives for accreditations and educational assistance for courses relevant to your role.

We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events!