Service Principal

  • Redditch, UK
  • Employees can work remotely
  • Full-time
  • Department: Digital Development & Architecture

Company Description

“Version 1 is celebrating 25 years in the IT industry this year and we continue to be trusted by global brands to deliver IT solutions that drive customer success. 

Version 1 is not just a Microsoft Gold Partner, an AWS Premier Consulting Partner and an Oracle Platform Partner; we are also an award-winning employer and our employees are at the heart of Version 1. We invest in a strong culture of wellness through programs that help our employees create their journey toward optimal wellbeing. This framework is based on the ‘Strength in Balance‘ theme and this seen again in our Diversity, Inclusion and Belonging Team motto “Bring Your Difference“.”

Job Description

We want a Service Principal to join our team and help shape what we build across UK Public and Private sectors. You’ll have empathy and understanding for users, and champion their needs. This role will also put you in a great place to help shape our Service Design and Product capability.  

Qualifications

  • Experienced in influencing design and shaping organisational strategy and priorities across the UK (with a focus on Public Sector). 

  • Collaborate with teams in building digital services whilst understanding and prioritising user needs, navigating technology constraints and meeting delivery timescales 

  • Experienced in aligning multiple channels, services and products into a coherent, inclusive experience for customers 

  • Excellent communication skills and able to convey concepts to all levels of audience (C-Level to non-technical user) 

  • Comfortable facilitating workshops and client engagements to validate designs. 

  • Excellent commercial awareness and stakeholder management skills, with an ability to become a trusted advisor for our customers. 

  • Experienced in crafting service and product ideas and offerings 

  • Experience of the GDS lifecycle and assessment approach 

Due to the nature of this role, you will need to be eligible for UK Government Security Clearance (SC).  

Additional Information

Before you apply, here are some of our benefits. We offer profit share, pension, private healthcare cover, flexible working policy and more. We offer incentives for accreditations and educational assistance for courses relevant to your role.

We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events!

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