Application Support Analyst

  • Cork, Ireland
  • Full-time
  • Department: Digital Development & Architecture

Company Description

We pledge "to prove IT can make a real difference to our customer's businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver.

We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies.

Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we want to meet you.

Job Description

  • Experience in application support 
  • Software implementation, trouble-shooting and application management skills – Change Control & Technical documentation 
  • Scripting (Powershell) 
  • Business Continuity - Site Switches for business critical applications 
  • Incident Management
  • Define operational alerts and associated thresholds for alerting
  • Middleware application server software including Websphere/Weblogic, IIS, Tomcat experience is desirable 

 

Qualifications

  • Third level qualification desirable, 2-3 years’ experience is essential
  • Excellent process methodology and be process driven
  • Ability to problem solve and be proactive when faced with a challenge 
  • Networking knowledge desirable 
  • Performance monitoring and tuning 
  • Strong customer focus / stakeholder management 
  • Good MS Excel & MS Word skills
  • Cloud computing knowledge
  • Ability to work with cross-functional teams 
  • Ability to juggle multiple issues simultaneously 
  • Excellent written and verbal communication 
  • High attention to detail
  • BPSS Clearnace Required

Additional Information

Leon Cunningham 

Version 1 Talent Acquisition Team

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