We pledge "to prove IT can make a real difference to our customer's businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver.

We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies.

Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we want to meet you.

• Support multiple clients across multiple technologies
• Produce high-quality documentation to support workarounds and/or resolutions to assist in knowledge transfer and efficiencies
• Assist internal IT teams and provide advice and guidance where appropriate in relation to incidents, service requests and/or projects to ensure the successful completion of tasks
• Work within a structured ITIL / ISO20000 IT Service Management environment.
• Using industry and company best practice and information, provide improvement and efficiency suggestions to existing team procedures and processes on an ongoing basis
• Provide expertise to Projects and Business Service Requests as required to ensure tasks and milestones are achieved in a timely manner.
• Collaborating with various teams with a view to providing an excellent service to clients
• Excellent presentation and reporting skills arising from customer facing and on-site experience
• Very strong verbal, presentation, and interpersonal skills are required
• Shadowing of technical leads
• Technical lead for smaller projects

• 5+ years working in a technical role
• Ideally over 3 years’ experience in Microsoft technologies working in a large enterprise environment
• Part of a team that has delivered successful projects for clients
• Proven analytical and problem resolution skills and methodologies
• Ability to work on own initiative and work well within a team
• Good team member with good communication skills at all levels of seniority
• Good organisational, administrative & documentation skills
• Proven experience is working under strict process control methodologies, e.g. ITIL
• The ability to develop relationships with staff and clients
• Ability to problem solve and troubleshoot incidents
• Ability to build relationships with clients
• Consultancy/project delivery experience with client facing background
• ITIL V3 foundation
• Delivery of key project technical tasks

Technical Skills 

• Certification: One from MCSA/MCP in Server, Office365 or Azure
• Certification: One from VMWare, Hyper-V, AWS, SAN, AV, Citrix, Firewall, WAF or  Backups,
• Excellent Windows Server 2008\2012\2016 implementation & administration skills
• Excellent working knowledge of Windows Server, Active Directory and DNS
• Expert knowledge of Active Directory and Group Policy
• Excellent knowledge of backup solutions and principles
• Excellent Windows client OS skills - Windows 7, 8.x & 10.
• Good broad technical knowledge across Public Cloud (AWS, Azure etc)
• Understanding of Cloud & infrastructure integration

Desirable skills

• Additional infrastructure skills such as networking / etc. would be beneficial.
• Project management experience e.g. Prince 2

Simon O'Regan

Version 1 Talent Acquisition Team

We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: 
https://www.version1.com/careers/culture/