Senior UX Designer I

  • Full-time
  • Verisk Business: Claims Solutions

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

The Senior UX Designer will design, prototype and validate product solutions that solve pain points, provide delightful customer experiences, and ensure consistency with the Verisk brand. This professional is responsible for strategizing with product management, creating compelling, innovative designs that demonstrate the value of our ISO / Verisk products. The Senior UX Designer works with stakeholders to define success, conceptualize, design prototypes, customer mappings and usability test innovative products to ensure customer delight. The Senior UX Designer is also responsible for the maintenance of design guidelines used across the ISO platform and products ensuring consistency of the Verisk brand.

About the Role and Responsibilities:

  • Make understanding our customers a constant priority, including activities such as: 
    • Design Thinking 
    • Jobs-to-be done 
    • Use Case and Scenario analysis 
    • Framing user problems 
    • Facilitating complex critical thinking exercises 
    • Work/Task Flow development 
    • Experience / Journey mapping 
    • High & Low Fidelity Prototyping 
    • Heuristic Evaluation and Usability Testing 
  • Work closely with Key Stakeholders such as Corporate Marketing and CX Teams to ensure a consistent user experience for our customers  
  • Work in cross-functional teams, especially with Engineering and Product Management, to plan, prioritize, and deliver information architecture, visual design assets and layouts to support a cohesive user experience  
  • Design prototypes (Whiteboard/Paper, Low Fidelity Concepts and Interactive High Fidelity)  
  • Facilitate and lead usability testing  
  • Collaborate with Product Owner and User Analytics to develop informed design decisions for defining success  
  • Design and document branded design patterns to develop a visual design system for re-use across the ISO Platform  
  • Participate and provide UX Leadership in all scrum ceremonies for assigned product team(s)  
  • Document, review and present all UX artifacts with key stakeholders to provide insights and gain approvals  
  • Provide coaching and mentorship to the ISO Experience Design Team  
  • Perform additional UX duties as required to support ISOnet applications and customer 

#LI-SM1

Qualifications

  • College degree, certificate, or equivalent training in user experience or a related field
  • 4+ years of work experience in user experience design or a related field
  • A portfolio demonstrating user experience skills and understanding
  • Proficient with common UX design and research tools such as Figma, Sketch, Adobe CC, UserZoom, UserTesting.com, or Maze
  • Proficient in UX processes such as prototypes, wireframes, high-fidelity mockups, information architecture, process flows, and user flows
  • Advocate for planning and executing effective customer research
  • Demonstrated leadership in an interactive design process that includes addressing and acting on feedback
  • Confident in designing reusable UX components or libraries
  • Clear understanding of current mobile and web technologies; understanding of desktop technologies a bonus
  • Focused on empathy and bringing out the best in others through a collaborative and friendly approach
  • Be an advocate for the product user and for design thinking
  • Apply attention to detail and meet deadlines
  • Self-starter with a collaborative attitude and excellent partnership skills
  • The ability to conceptualize rapidly and creatively
  • Ability to simplify complex information and find creative solutions
  • A willingness to discard or revisit ideas that aren't working
  • Strong communication skills
  • An eagerness to engage with and understand quantitative and qualitative data at scale
  • Guide projects from concept to delivery and ongoing improvement
  • Ability to proficiently facilitate brainstorming sessions, cultivate the creative thinking process, build compelling presentation decks or videos, and present concept pitches

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

 

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disabilityVerisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

https://www.verisk.com/privacy-policies/data-privacy-notice-for-employees-applicants-and-independent-contractors/ 

 

 

Privacy Policy