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Opta Precise, a Verisk business, is a national leader in the property/casualty insurance risk inspection business. Opta Precise provides a variety of services including commercial risk management surveys, risk analysis, building condition assessments, building appraisals, providing underwriting information, and technical services for clients including insurers, reinsurers, policyholders, brokers, and other participants in the property/casualty marketplace.

The Loss Control Specialists review various properties on behalf of insurance companies and provide loss prevention recommendations to reduce the frequency and severity of losses arising from fire, crime and liability. As a Loss Control Specialist, you are responsible for assessing residential/commercial properties and determining risks. 
Competencies required to succeed
    Strong customer service orientation
    Excellent communication skills, both written and oral
    Strong self-initiative, prioritization, and time management skills
    Well organized and thorough
    Curious and inquisitive with an interest in learning

Responsibilities 
    Access the internal systems and take ownership of inspection files 
    Schedule appointments with clients to visually assess the properties (about 10%-time allocation) at a mutually convenient time 
    Travel to the properties, tour and assess for risk features (about 50%-time allocation)
    While touring the properties, take photographs, measure rooms and the structure, review features such as fire prevention systems, heating equipment, and fuel storage tanks 
    Converse with the owners to understand the history of the property, any risks, and answer any questions they might have 
    Prepare detailed reports using the internal systems identifying the fundamental construction and equipment details, risk assessment, and replacement cost value (about 40%-time allocation)

Accountabilities 
To the District Manager:
    Reports have no errors or omission and provide accurate details of assessment results
    Contribute to team’s overall revenue goals
    Continually expand your expertise so you can assess more complex properties.

To the owners of the assessed properties:
    You have the tact and professionalism for convenient, excellent experiences
    Your regularly provide value added services within your role and expertise
 
Education, knowledge, and experience required 
    Education in insurance, construction, or engineering will provide a solid technical foundation to recognize and identify construction and equipment details (College diploma or bachelor’s degree)
    Experience with building codes, fire services, construction and maintenance will be an asset
    Very good computer skills including using a database, typing speed & accuracy, use of short-cuts, and word processing is essential to efficiently and effectively creating reports. 
    Skillful communication techniques for customer service and report writing.
    Experience as an underwriting assessor or in the insurance field preferred.
    Ability to read, write, and speak both English and French required/desired
 

Environment/Work Conditions
    Ability to work autonomously since most of our Loss Control Specialists are home-based.
    Extensive travel is involved within a region requiring a valid driver’s license and a reliable vehicle (50%). National runs at least once per year.
    Entering residences requires tact and professionalism and may require appointments to be scheduled in the evenings and on weekends

Les spécialistes du contrôle des pertes examinent diverses propriétés au nom des compagnies d'assurance et fournissent des recommandations de prévention des pertes pour réduire la fréquence et la gravité des pertes résultant d'un incendie, d'un crime et de la responsabilité. En tant que spécialiste du contrôle des pertes, vous êtes responsable de l'évaluation des propriétés résidentielles/commerciales et de la détermination des risques.

Compétences requises pour réussir
    Forte orientation service client
    Excellentes compétences en communication écrite et orale
    Solides compétences en matière d'initiative personnelle, de priorisation et de gestion du temps
    Bien organisé et minutieux
    Curieux et curieux avec un intérêt pour l'apprentissage

Responsabilités
    Accéder aux systèmes internes et s'approprier les dossiers d'inspection
    Planifiez des rendez-vous avec les clients pour évaluer visuellement les propriétés (environ 10 % de temps alloué) à un moment mutuellement convenable
    Se rendre dans les propriétés, visiter et évaluer les caractéristiques de risque (environ 50 % de temps alloué)
    Lors de la visite des propriétés, prenez des photographies, mesurez les pièces et la structure, examinez les caractéristiques telles que les systèmes de prévention des incendies, l'équipement de chauffage et les réservoirs de stockage de carburant
    Echangez avec les propriétaires pour comprendre l'histoire du bien, les risques éventuels et répondre à leurs éventuelles questions
    Préparer des rapports détaillés à l'aide des systèmes internes identifiant les détails fondamentaux de la construction et de l'équipement, l'évaluation des risques et la valeur du coût de remplacement (environ 40 % de temps alloué)

Responsabilités
Au directeur de district :
    Les rapports ne contiennent aucune erreur ou omission et fournissent des détails précis sur les résultats de l'évaluation
    Contribuer aux objectifs de revenus globaux de l'équipe
    Développez continuellement votre expertise afin de pouvoir évaluer des propriétés plus complexes.

Aux propriétaires des biens évalués :
    Vous avez le tact et le professionnalisme pour des expériences pratiques et excellentes
    Vous fournissez régulièrement des services à valeur ajoutée dans le cadre de votre rôle et de votre expertise

Formation, connaissances et expérience requises
    Une formation en assurance, en construction ou en ingénierie fournira une base technique solide pour reconnaître et identifier les détails de la construction et de l'équipement (diplôme universitaire ou baccalauréat)
    Expérience avec les codes du bâtiment, les services d'incendie, la construction et l'entretien sera un atout
    De très bonnes compétences informatiques, notamment l'utilisation d'une base de données, la vitesse et la précision de frappe, l'utilisation de raccourcis et le traitement de texte, sont essentielles pour créer des rapports de manière efficace et efficiente.
    Techniques de communication habiles pour le service à la clientèle et la rédaction de rapports.
    Expérience en tant qu'évaluateur de souscription ou dans le domaine de l'assurance de préférence.
    Capacité à lire, écrire et parler l'anglais et le français obligatoire

Environnement/Conditions de travail
    Capacité à travailler de manière autonome puisque la plupart de nos spécialistes en contrôle des pertes sont à domicile.
    De nombreux déplacements sont impliqués dans une région nécessitant un permis de conduire valide et un véhicule fiable (50%). Courses nationales au moins une fois par an.
    Entrer dans les résidences demande du tact et du professionnalisme et peut nécessiter la prise de rendez-vous le soir et le week-end

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