Xactware, a Verisk business, specializes in technologies for the property insurance, remodeling, restoration, and mortgage and lending industries. Xactware’s tools provide claims estimating, contents replacement, claims management, and property maintenance solutions for desktop, mobile, and online platforms. Xactware’s services include repair cost research and reports, aerial imagery, and real-time business intelligence. Xactware has been providing cloud services for customers since 1995. To learn more about Xactware please visit us at: Xactware.com. We are proud to be a part of the Verisk family of companies! 

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.   

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.  

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.  

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.   

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do. 

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the fifth consecutive year. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce.  Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.  

Summary of Responsibilities:

Ensure the overall quality and customer satisfaction for the product(s) for which your team is responsible through analysis of design / requirements documentation, required testing and Production implementation. Contribute to continuously improving the quality of your team’s development and testing processes. Collaborate with business and technical representatives to provide input on established requirements / specifications and standards for bug fixes and enhancements for your team’s product(s). Actively valuate and test software programs to verify functionality against established requirements / specifications and development and security standards to ensure the product(s) work as expected. Actively collaborate with Developers Product and other Quality Assurance team members to ensure project delivery deadlines are met. Act as a representative of the Quality Assurance team to customers and other departments in coordinating efforts, fielding concerns, and prioritizing work.

1.   Functionally test new features, improvements, and fixes
2.   Assist with clarifying requirements for new features, improvements, and fixes
3.   Create (with limited supervision), maintain and execute test cases and test plans to ensure expected results are met
4.   Perform and assist with exploratory and ad-hoc testing (with limited supervision) and log defects or enhancements following established guidelines
5.   Perform required testing duties across assigned products, platforms, and environments
6.   Gather/prepare data for testing complex scenarios, features and workflows
7.   Collaborate and contribute to team goals, projects and initiatives
8.   Track features, improvements, and fixes through the entire development process
9.   Investigate and resolve issues escalated by customers and other departments
10.   Help the team identify and implement process improvements
11.   Completes all responsibilities as outlined on the annual Performance Plan through continuous communication and feedback
12.   Completes all special projects and other duties as assigned
13.   Must be able to perform duties with or without reasonable accommodation

1.      2+ years of Quality Assurance experience and training; Bachelor’s degree in relevant field or equivalent certifications preferred
2.      Strong understanding of Quality Assurance testing techniques and best practices
3.      Strong understanding of testing methodologies and technologies (e.g. Regression, Functional, Acceptance, Automation, Ad-Hoc, Exploratory, Security and Performance)
4.      General coding experience or test automation knowledge and capabilities
5.      Strong knowledge of the department’s products and basic knowledge of other Xactware products
6.      Strong knowledge and experience with the property insurance industry
7.      Proven ability to critical think, challenge assumptions, and find software deficiencies and enhancements to improve overall customer satisfaction
8.      Detail-Oriented and strong verbal and written communication skills, including the ability to effectively communicate in one-on-one and small-group situations with customers, team members, management and other employees
9.      Displaying a “do what it takes” approach to meeting project delivery deadlines, including willingness to work occasional exceptional hours.
10.   Knowledge of operating systems, web browsers, databases, mobile devices, development tools and approaches, Software Development Life Cycle (SDLC), defect tracking, task tracking tools, and MS Office applications

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