Sales Support Specialist

  • Full-time
  • Verisk Business: ISO

Company Description

ISO, a Verisk business, has been a leading source of information about property/casualty insurance risk since 1971. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting, and claims information and analytics; compliance and fraud identification tools; policy language; information about specific locations; and technical services. ISO serves insurers, reinsurers, agents and brokers, insurance regulators, risk managers, and other participants in the property/casualty insurance marketplace. To learn more about ISO please visit us at:  www.verisk.com/iso. We are proud to be a part of the Verisk family of companies!   

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.     

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.    

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.    

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.     

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.   

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career.  We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce.  

Job Description

This role will facilitate the streamlining of our sales process, by organizing all non-sales related activity to free up the sales team to bring in new business. This is an office based position in the Bryan, TX office (100% remote work is not available for this opportunity).

This is a support position, focused on the following areas:

  • Manage the administrative tasks associated with completion of contracts and state forms. This includes fielding questions from Compliance and Account setup in order to enable customer to be setup timely and successfully.
  • Follow up with customer post sale to determine additional needs.
  • Follow up with stalled sales to prompt for completion or closure. 
  • Maintain account information in internal sales tools & CRM. 
  • Completes all responsibilities as outlined on annual Performance Plan.
  • Completes all special projects and other duties as assigned.
  • Must be able to perform duties with or without reasonable accommodation.

Qualifications

Requirements:

  • High school diploma required, with some college courses preferred.
  • 2 or more years’ experience in sales support and/or service environment working directly with customers and internal staff.
  • Experience in working with marketing teams, conference/trade shows, and advertising preferred.
  • Exceptional listening, verbal, and written communication skills
  • Self-starter with strong drive to exceed given goals and objectives
  • Ability to communicate simple and complex ideas.
  • Ability to handle multiple complex tasks or projects, prioritize and organize and take lead as necessary.
  • Computer literate with proficiency in Microsoft Office and internet mandatory.
  • Positive attitude and desire to contribute to the company’s success.

#LI-RM2

Additional Information

Verisk Analytics is an equal opportunity employer. 

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. 

http://www.verisk.com/careers.html 

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.  

Consumer Privacy Notice 

Privacy Policy