Senior Technical Writer

  • Full-time
  • Verisk Business: Extreme Event Solutions

Company Description

AIR Worldwide (AIR), a Verisk business, provides risk modeling solutions that make individuals, businesses, and society more resilient to extreme events. In 1987, AIR Worldwide founded the catastrophe modeling industry and today models the risk from natural catastrophes, terrorism, pandemics, casualty catastrophes, and cyber attacks, globally. Insurance, reinsurance, financial, corporate, and government clients rely on AIR’s advanced science, software, and consulting services for catastrophe risk management, insurance-linked securities, site-specific engineering analyses, and agricultural risk management. AIR Worldwide, is headquartered in Boston with additional offices in North America, Europe, and Asia. To learn more about AIR, please visit us at: www.air-worldwide.com. We are proud to be a part of the Verisk family of companies! 

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.   

 Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.   

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.   

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.   

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.  

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career.  We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. 

 

Job Description

Immediate opening for an experienced software technical writer with significant DITA expertise in our Copley office (Boston).

Principal Responsibilities

  • Collaborate across internal teams to produce documentation for technically-sophisticated clients who have expert knowledge of catastrophe modelling and the insurance/reinsurance industries.
  • Serve as the DITA administrator for the Documentation team, troubleshooting DITA-backend issues and providing technical support to other writers during the authoring and publishing process.
  • Work with scrum teams and coordinate internal reviews of the documentation.

Qualifications

  • Highly motivated and self-directed with demonstrated experience in advancing multiple concurrent projects. Strong attention to detail and ability to apply critical thinking required.
  • 5+ years of experience writing topic-based online content for a technically sophisticated audience.
  • Ability to interview subject matter experts to obtain information and/or confirm logical or procedural features of the software.
  • 3+ years of experience developing DITA-based authoring and content management solutions using Oxygen or another XML authoring tool.
  • Prefer candidates with advanced DITA skills including expertise with customized transforms, DITA-OT usage/maintenance/upgrade, managing Oxygen  extensions, scripting, controlled attributes, reusable components, nested/combined ditavals, and more.
  • Experience working in source control.
  • Bachelor degree in English, computer science, engineering, or related field with 5+ years of experience as a technical writer.

Nice to have:

  • Experience with Document X.
  • Experience documenting API and database material.
  • Familiarity with Agile/Scrum methodologies.
  • Experience with XPath, CCMS, MSBuild, and Windows batch scripting.

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Additional Information

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

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