Xactware, a Verisk business, specializes in technologies for the property insurance, remodeling, restoration, and mortgage and lending industries. Xactware’s tools provide claims estimating, contents replacement, claims management, and property maintenance solutions for desktop, mobile, and online platforms. Xactware’s services include repair cost research and reports, aerial imagery, and real-time business intelligence. Xactware has been providing cloud services for customers since 1995. To learn more about Xactware please visit us at: Xactware.com. We are proud to be a part of the Verisk family of companies! 

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.   

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.  

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.  

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.   

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do. 

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career.  We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. 

Manage, motivate and mentor team members regularly to help them set, measure, and achieve developmental and performance goals, correcting performance where necessary

Oversee the design, development, and maintenance of manual test scripts, including release candidate test cases and customer workflow tests, while working with automation engineers and software developers to automate manual scripts

 Monitors quality across all products through data and metrics in collaboration with other stakeholders outside of product (support, training, account management, etc.)

Defines process specifically to reduce and prevent escaped defects from making their way to production

Ensures that all quality assurance team members are trained in process, product, and customer workflows.

Work with Product and Development counterparts to foster a collaborative, team-focused environment 

Interview, hire, and develop high-performing team members

Gather, understand, maintain, and communicate customer workflows

Collaborate with Development to optimize the use of test automation in the overall testing strategy

Communicate and own release confidence/status for your area of responsibility (e.g. CAB, go/no-go meetings)

 Responsible for policy and procedures of software releases/updates through all types and stages of testing (functional, integration, data validation, usability, performance, stress, load)

Define and refine testing methodology and implement best practices including root cause analysis to fix problems at the core.

Coordinate with customer-facing teams (e.g. Support, Account Management) to represent the Voice of the Customer to the department

 Assist Product and Development in prioritizing correction of known defects

 Provides proactive customer correspondence in response to quality issues, inquiries, or requests

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