Business Solutions Specialist

  • Full-time
  • Verisk Business: Verisk 3E

Company Description

Verisk 3E delivers intelligent compliance solutions that empower companies around the globe to reduce risk, drive continuous improvement and create new growth opportunities. Verisk 3E has set the standard for combining regulatory expertise and enriched global compliance content and transforming it into actionable intelligence to enhance chemical and workplace safety, product safety and stewardship, supply chain stewardship and research and development support. Together, with our customers, we are working to make the world safer—one product, one workplace and one community at a time. To learn more visit www.verisk3e.com We are proud to be a part of the Verisk family of companies!

With a history of impressive growth, an innovative culture, and offering industry-leading solutions, Verisk Analytics is an amazing place to work and make a difference. In 2018, Forbes magazine named Verisk to its World’s Best Employers list and, in 2017, to its World’s Most Innovative Companies list for the third consecutive year. We also earned the Great Place to Work® Certification for the third consecutive year in recognition of our outstanding workplace culture. 

Verisk is a leading data analytics provider serving customers in insurance, energy and specialized markets, and financial services. Using advanced technologies to collect and analyze billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations integrated into customer workflows. We’ve been delivering predictive analytics and decision support solutions to our customers for nearly 50 years, helping them protect people, property, and financial assets. At Verisk, you’ll be part of an organization that’s committed to serving the long-term interests of our stakeholders, including the communities where we operate.

At Verisk, you can build an exciting career with meaningful work; create a positive and lasting impact on the business; and find the support, coaching, and training you need to advance your career. Our culture of innovation means your ideas on how to improve our business will be heard. As key contributors to our success, our team members enjoy working in a business-casual, collaborative environment that offers state-of-the-art resources, advanced technologies, and an excellent benefits package.
 

Job Description

Verisk 3E is searching for a Business Solutions Specialist to join the Classifications team at our HQ in Carlsbad, CA. 

INTERNAL CLIENT PROJECT SUPPORT

  • Learn to classify in accordance with transportation, storage, and waste regulatory guidelines, meeting established department quality standards
  • Respond to customer questions regarding identification of hazardous materials/dangerous goods in a timely manner
  • Timely, accurate completion of activity reporting for client billing as needed
  • Deliver and manage client files

EXTERNAL PROGRAM SUPPORT

  • Develop and lead client webinars and training
  • Support marketing by authoring white papers, articles, FAQs and other client-facing publications
  • Partner with Client Services and Sales to lend technical support for key targets
  • Offer program support for Sales by participating in pre-sales calls, program questions, traveling on-site upon request

NEW CLIENT START-UP AND CUSTOM SERVICES

  • Support on-boarding of new clients or custom services by offering such services as regulatory research, review of custom scopes of work, analysis of existing processes and resources, as well as new processes, as necessary.
  • Provide regulatory training for clients as needed
  • Participate in regular customer conference calls up through client implementation
  • Initiate contact with new customers, implement custom projects, and assist clients integrate Verisk 3E services into their compliance programs

Qualifications

  • College degree or equivalent experience
  • Excellent oral and written communication skills
  • Proven ability learning technical subject matter
  • Must be able to travel (approximately once per quarter or less based on client needs)
  • Minimum 3 years direct client support experience with increasing responsibilities
  • Experience in EH&S, Sales Support, Marketing, or Project Management a plus
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Additional Information

Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
http://www.verisk.com/careers.html

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. 

 

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