HazMat Response Team Specialist

  • Full-time
  • Verisk Business: Verisk 3E

Company Description

Verisk 3E delivers intelligent compliance solutions that empower companies around the globe to reduce risk, drive continuous improvement and create new growth opportunities. Verisk 3E has set the standard for combining regulatory expertise and enriched global compliance content and transforming it into actionable intelligence to enhance chemical and workplace safety, product safety and stewardship, supply chain stewardship and research and development support. Together, with our customers, we are working to make the world safer—one product, one workplace and one community at a time. To learn more visit www.verisk3e.com We are proud to be a part of the Verisk family of companies!

With a history of impressive growth, an innovative culture, and offering industry-leading solutions, Verisk Analytics is an amazing place to work and make a difference. In 2018, Forbes magazine named Verisk to its World’s Best Employers list and, in 2017, to its World’s Most Innovative Companies list for the third consecutive year. We also earned the Great Place to Work® Certification for the third consecutive year in recognition of our outstanding workplace culture. 

Verisk is a leading data analytics provider serving customers in insurance, energy and specialized markets, and financial services. Using advanced technologies to collect and analyze billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations integrated into customer workflows. We’ve been delivering predictive analytics and decision support solutions to our customers for nearly 50 years, helping them protect people, property, and financial assets. At Verisk, you’ll be part of an organization that’s committed to serving the long-term interests of our stakeholders, including the communities where we operate.

At Verisk, you can build an exciting career with meaningful work; create a positive and lasting impact on the business; and find the support, coaching, and training you need to advance your career. Our culture of innovation means your ideas on how to improve our business will be heard. As key contributors to our success, our team members enjoy working in a business-casual, collaborative environment that offers state-of-the-art resources, advanced technologies, and an excellent benefits package.
 

Job Description

Are you looking to join a company that is energetic, vibrant and growing? Verisk 3E is leading the future in the document management and supply chain areas of the environmental, health and safety industry. At Verisk 3E, we pride ourselves as being the guardians of environmental compliance and exist to make the world a safer place. We are seeking individuals who believe in our mission and will contribute to our team vision. If you like to be challenged and are looking to advance your career in a fast-paced work environment, then Verisk 3E might be the place for you.

We are hiring for a HazMat Response Team Specialist.  This position will be based in our 24-7-365 call center at our corporate headquarters in Carlsbad, CA.  If you have 4 or more years of technical training or field experience dealing with hazardous materials, we want to talk to you!

What we’re looking for:

  • Self-motivated, quick learning individuals
  • Team players with the ability to multi-task
  • People who deliver quality customer experiences
  • Individuals that can remain calm and at ease during times of high stress
  • Technical training or field experience dealing with hazardous materials is a plus!

What you’ll get in return:

  • A group of friendly individuals that work hard and focus on successes as a TEAM
  • Work with a close-knit group of people that support one another like a family
  • Dedicated management team that focus on employee development
  • To join an industry leader that is continually recognized and rewarded for their innovation and experience

The Bad:

  • This position is repetitive in nature; however, there is never a dull moment in the call-center.

Responsibilities:

  • Responsible for providing timely and accurate chemical spill & bloodborne pathogens clean-up, storage, and handling advice, timely and accurate monitoring of spill situations when necessary and appropriate, timely and accurate documentation of all communication according to department policies and procedures, and timely and accurate report notification to local, state, and federal agencies when appropriate.
  • Responsible for level II Transportation assistance.  Creating and/or providing shipping paper instructions utilizing internal/external classification data, SDS classification and/or regulations specific to 49 CFR, IMDG, IATA, TDG.  In addition, the employee will be responsible to provide authorization of potential hazmat products on commercial airlines.  At all times, the employee will be responsible to inspect data and applicable references to ensure accurate information is provided.
  • Responsible to determine and manage Emergency Response situation on the client’s behalf.  Providing mitigation measures, communicating hazards, dispatching ER contractors, monitoring spill cleanup process and researching agency notification requirements.
  • May be required to perform employee training in the area(s) of waste, spill, ER or transportation services according to the appropriate regulations, department and/or client processes.
  • Responsible for providing timely and accurate support of SDS requests.
  • Responsible for providing timely and accurate support of Poison Control incidents.
  • Responsible for providing timely and accurate support of 3E Online and other Hotline related tasks such as materials ordering and call routing.
  • Responsible to complete and/or produce client injury reports, obtain and record client spill questionnaires, send client welcome letters, client activity reports, etc.
  • Responsible for submitting client activity billing for services rendered including activity reporting.
  • Responsible for monitoring calls in queue and to ensure that our clients are serviced within the department standards.

Qualifications

  • Minimum 4 years of technical training and field experience relating to hazardous waste management, spill management, disposition and site remediation or equivalent.
  • Responsible for providing timely and accurate waste characterizations according to department response guidelines.
  • Current or previous 40 Hour Hazwoper certification required
  • Experience in Hazard Communication
  • Minimum 3 years of transportation technical certification and field experience in DOT, IATA, IMDG, and TDG required.
  • Excellent customer service skills.  2-3 years customer service background or related experience.
  • Must have good written and oral communication skills.
  • Ability to work independently and as part of a team
  • Multi-tasked to meet numerous response times and deadlines
  • Strong computer skills.  Experience with Word, Access, and Excel
  • High School Diploma Required

Training Schedule:

  • Monday through Friday 8:00 AM to 4:30 PM (3-6 months)

Expected Work Schedule:

  • Friday through Tuesday, 8:00 AM to 4:30 PM
  • Wednesday and Thursday: Off

 (Must have the ability to be flexible with schedule to meet call center staffing needs)

Additional Information

Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
http://www.verisk.com/careers.html

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. 

 

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