AIR Worldwide (AIR), a Verisk business, provides risk modeling solutions that make individuals, businesses, and society more resilient to extreme events. In 1987, AIR Worldwide founded the catastrophe modeling industry and today models the risk from natural catastrophes, terrorism, pandemics, casualty catastrophes, and cyber attacks, globally. Insurance, reinsurance, financial, corporate, and government clients rely on AIR’s advanced science, software, and consulting services for catastrophe risk management, insurance-linked securities, site-specific engineering analyses, and agricultural risk management. AIR Worldwide, is headquartered in Boston with additional offices in North America, Europe, and Asia. To learn more about AIR, please visit us at: www.air-worldwide.com. We are proud to be a part of the Verisk family of companies!

With a history of impressive growth, an innovative culture, and offering industry-leading solutions, Verisk Analytics is an amazing place to work and make a difference. In 2018, Forbes magazine named Verisk to its World’s Best Employers list and, in 2017, to its World’s Most Innovative Companies list for the third consecutive year. We also earned the Great Place to Work® Certification for the third consecutive year in recognition of our outstanding workplace culture.

Verisk is a leading data analytics provider serving customers in insurance, energy and specialized markets, and financial services. Using advanced technologies to collect and analyze billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations integrated into customer workflows. We’ve been delivering predictive analytics and decision support solutions to our customers for nearly 50 years, helping them protect people, property, and financial assets. At Verisk, you’ll be part of an organization that’s committed to serving the long-term interests of our stakeholders, including the communities where we operate.

At Verisk, you can build an exciting career with meaningful work; create a positive and lasting impact on the business; and find the support, coaching, and training you need to advance your career. Our culture of innovation means your ideas on how to improve our business will be heard. As key contributors to our success, our team members enjoy working in a business-casual, collaborative environment that offers state-of-the-art resources, advanced technologies, and an excellent benefits package.

Requirements:

• Strong analytical and troubleshooting skills.
• Excellent written and verbal communication skills.
• Displays a sense of urgency for incident resolution.
• Ability to multi-task in a fast paced environment independently
• Experience in an IT support or technical environment.
• Demonstrated experience or skills in the following:
• Participation on multi-disciplinary, high-performance work teams/groups.
• Participation in successful implementation of new technology and processes.
• Successful experience in working with customers to develop effective solutions to diverse and complex business problems.
• Proven initiative, good judgment and ability to achieve results.
• BS in Information Technology or related field, or equivalent experience
• 4+ years of Computer Workstation experience with Windows 8, Windows 10, Office 365 and MS Outlook, Server 2012/2016/2019
• Install, configure and troubleshoot SQL server. Assesses malfunctions of hardware and/or software applications for determining appropriate actions to maintain computer, printing, network, and database operations.

·         Primarily responsible for workstation hardware and software maintenance, installation and repairs in Windows Desktop environment. And VMWARE.

·         Responsible for ensuring accurate and timely technology support and problem resolution to critical internal customers.

·         Resolves Tier 2 service requests relating to PCs, servers, and network hardware and software problems and malfunctions: interacting and consulting with critical internal clients; provides guidance and follow-up to critical internal clients.

·         Independently capable of troubleshooting and resolving intermediate server and network issues

·         Provide phone system administration and support.

·         Grants authorized users the right to use a service, while preventing access to non-authorized users. AD, DNS, DHCP.

·         Executes policies defined by Information Security Management.

·         Asset Management of all hardware systems and software licenses.

·         Hands on experience on System Center Configuration Manager and ServiceNow ticketing tool. Maintains his/her assigned service requests in the Help Desk Ticketing System

·         Completes all responsibilities as outlined on annual Performance Plan.

• Completes all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation.

• BS/Btech in Information Technology or related field, or equivalent experience
• 4+ years of Computer Workstation experience with Windows 8, Windows 10, Office 365 and MS Outlook, Server 2012/2016/2019

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.