Process Quality Technician- 2nd Shift

  • Grapevine, TX, USA
  • Full-time
  • Shift: 2nd

Company Description

Harland Clarke Corp. is a leading provider of best-in-class integrated payment solutions, marketing services, retail products, high-value transactional print and electronic documentation, and security solutions. The 140 year old company serves multiple industries including financial, insurance and investment services, big-box retailing, accounting software, commercial, direct selling associations, and franchising. Its clients range in size from major corporate brands and trade groups to small businesses and individual consumers. They are served through three business divisions: Payment Solutions, Marketing Services and Retail Channels. For more information, visit

Job Description

Position Summary

Responsible for supporting quality group and shift team in the production environment along with using troubleshooting techniques to solve Process Quality related issues.

Key Duties / Responsibilities

Required to perform Printer, Bindery, Packaging & Mailroom audits as outlined in training materials.  Inspect problem runs, motion quality, tape test, evaluate, and count spoilage, log problem runs in database, and support team with quality questions.  Attend Team Business Meetings (Huddles) as quality resource, produce samples in MFG, NMAN and MODEL as required.  Support sales requests, fill and process billing for student kit/supply orders, research security and critical customer errors as required.  Additional duties as outlined by PQ Manager and PQ Leader.  

Education & Knowledge Required
High School Diploma or GED
All employees are responsible for demonstrating the company's Core Values at all times and for using Performance Excellence principles to continuously improve effectiveness, efficiency, products, and services.  This includes, but is not limited to, participating on improvement teams, recommending and implementing improvement ideas, and participating in training and other activities to keep up to date on processes, information, etc.  

All employees are responsible for supporting and complying with internal and external audits, to include providing information, performing assigned tasks to ensure compliance, and preparing and maintaining evidence that key duties identified as internal controls have been performed.

All employees are responsible for supporting and complying with safety and security policies to promote a healthy working environment.


Experience / Skills / Abilities Required
Experience with Harland Clarke processes and procedures a plus but not required.  Willingness to train with a desire to increase knowledge of quality duties.* Training will be day shift Monday-Friday*
Communication & Contacts Required
Excellent communication skills both written and verbal.  Frequently interacts with employees on the work team by sharing information both on the floor and in Team Huddles.
Decision Making
Ability to make fact-based decisions with shift Team Leaders.
Physical Requirements / Working Conditions
Manufacturing environment. ability to stand up to 12 hours 

Additional Information

Vericast, to include its affiliated and subsidiary companies (Harland Clarke, Valassis, NCH Marketing Services, Clipper Magazine), is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting [email protected],

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