Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the toughest water, wastewater and process challenges around the globe. We’re always looking for passionate and creative people to help us in this mission!

Are you ready for an opportunity to innovate and grow a key market for the North American Projects team?  To contribute and help shape a one-team workplace culture where accountability is the norm and customer centricity is key?  To put your leadership skills to the test by bringing out the best performance of a talented, diverse and skilled professional workforce?  

The General Manager Municipal, ensures that the organization remains true to the established purpose, vision, and strategic direction for the business.  The General Manager is responsible for building and developing a world-class team with capabilities and capacity aligned to the strategy while creating a working environment for those team members to thrive on a day-to-day basis.  With strong knowledge of the external market and connection to our customers, the General Manager ensures that our work processes, tools, and collaboration align to add to our customer value proposition.  To be successful, the General Manager needs to be a strong partner with Sales, Services, Products, CMS, Finance, HR, Procurement, Supply Chain, and other teams in the Water Tech Zone. 

This role supports customers through the development and execution of new projects from bid phase through to completion of performance testing and warranty. This person ensures that the organization remains true to the established purpose of ecological transformation, aligning with Veolia's GreenUp strategy and the municipal market focus. The General Manager is accountable for multifaceted business results, with a specific emphasis on improving and building upon Veolia's solid water and wastewater reputation in the municipal market. The General Manager will also play a crucial role in advancing Veolia's biosolids technology offerings, including incineration, digestion, drying, and gas upgrading solutions.

Please note that this position can be based in any NAM Projects location.

Duties & Responsibilities:

• Establish and align the business to support a 3-5 year strategy focused on the municipal market, emphasizing process intensification, public health concerns, environmental stewardship, and increasingly stringent regulations and potable reuse solutions.

• Lead a team of professionals across North America, fostering a positive work environment and culture focused on safety, diversity, and long-term employee retention.

• Create and deliver on balanced KPIs measuring overall business health, including customer feedback, employee engagement, and financial results for a P&L approaching $100M in annual revenue.

• Develop and expand Veolia's integrated offering for municipal clients, capitalizing on existing strengths and identifying new opportunities.

• Drive innovation of wastewater treatment solutions through application development, expanded aftermarket services, and internal collaboration with market communities.

• Leverage Veolia’s Biosolids technology portfolio to grow the installation footprint in North America and recognize environmental gains in decarbonization and de-pollution.

• Collaborate closely within the Water Tech Zone to leverage innovative technologies that address specific municipal market needs.

• Create positive long-term relationships with municipal customers and external stakeholders, supporting escalated sales negotiations or claim settlements when necessary.

• Communicate effectively with partners across the business while advocating for the NAM Municipal Projects team.

• Structure the organization to reflect the long-term municipal market strategy and key objectives, setting the business up for achieving sustainable profit.

• Demonstrate Veolia values in every interaction, acting as a coach, mentor, and sponsor for employees.

Education & Experience Required:

• Bachelor’s Degree in Business, Engineering, or similar field.

• Ten (10) years’ experience in the water industry and minimum ten (2) years’ experience in P&L or equivalent in scope leadership roles.

Preferred:

• Fully bilingual in English and French is an asset, but French is not required.

Key Characteristics:

• Excellent verbal and written communication skills, including presentations to customers and Veolia team members.

• Curious, creative, organized and self-motivated for success.

• Strong listener with humility and experience in working in different cultures and environments, in a matrixed organization.

• Strong understanding of water, waste water and biosolids treatment technologies, as well as different markets, applications and delivery models in North America.

• Sound decision making skills, ability to act objectively under pressure and demonstrate courage when determining the path forward.

• Deep understanding of municipal water and wastewater treatment challenges and regulations

• Visionary approach to reuse solutions and process intensification

Working Conditions:
● This role requires 20% travel to customer and project sites.
● This role is based out of one of our offices in North America

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.