Veolia is the world's leading environmental services company with 220,000 employees globally and a 160-year history. We help our customers address their environmental and sustainability challenges in energy, water and waste. That means improving our clients’ energy efficiency, better managing their water and wastewater, and recovering resources from their wastes. We do this in a safe, cost-effective and innovative manner for cities, governments, campuses, businesses, and industries. 

Primary Duties & Responsibilities:

• Manages daily operation and maintenance and ensures compliance with operational, QA/QC, safety, environmental, and performance metrics. Typically works through Operations, Maintenance and/or Lab Supervisors to ensure that plant resources are being utilized to achieve project objectives. Teaches cost control and provides effective counsel / direction, especially where corrective actions are needed.
• Manages the human resource functions of the facility or unit including hiring and firing, salary and job change actions, and coaching and counseling team. Works with the HSE and training team to ensure that all personnel receive safety and process training. Coaches and counsels’ team to improve technical skills and interpersonal and problem resolution skills. Works to identify and provide opportunities for the team to learn new skills and techniques. Administers labor agreements to ensure compliance and effectively deal with representative labor union(s).
• Reviews and evaluates water reports, records, logs, and graphs to confirm adequacy of present and projected water needs. Ensures that uniform monitoring and recordkeeping are performed facility wide. Prepares reports concerned with chemical and bacteriological analyses of water for administrative purposes and regulatory agencies.
• Administers client contracts to ensure compliance and customer satisfaction and prompt identification and client notification of scope changes.
• Performs all baseline client relations duties, including preparation and presentation of progress and special reports.
• Participates in client meetings, special award programs and handles resolution of client service problems in a professional manner.
• Assists with the preparation and/or review of reports to regulatory agencies and assists with public relations duties as necessary.
• Works with Area Manager to develop site specific or functional goals and activities required to meet overall business objectives. Maintains standards, guidelines, and procedures. Identifies needed process improvements, evaluates new concepts, technologies, and practices. Recommends and implements approved improvements.
• Evaluates employee performance, matches abilities and job requirements and capitalizes on talents to effectively meet business objectives. Ensures that business initiatives and progress toward goals are effectively communicated to employees.
• Proactively manages safety, plant appearance and environmental issues and ensures compliance with Federal and State standards including Hazardous Waste Disposal and Air Quality Standards. Ensures that issues are identified and addressed and elevated if necessary, in a timely manner.
• Maintains an up-to-date plan of action to be taken in event of emergencies such as machinery, equipment or power failure or need to release dammed water to affect flood control. Manages emergencies in an effective manner.
• Executes capital and facility improvement plans as required.
• May oversee construction and maintenance of roads and communication lines used in operating water supply systems. Oversees contractors as required.

Qualifications:

• At least a two-year degree in Business or Science or equivalent related experience with completion of an accredited management course.
• Five to seven years progressive lead and/or supervisory experience within a water/wastewater treatment environment with thorough knowledge of the methods, techniques, principles, and practices of water/wastewater treatment, water distribution and wastewater collection.
• Lab experience for permit testing requirements.

Knowledge/Skills/Abilities

• Demonstrated leadership ability with general knowledge of Human Resources / Relations principles.
• Knowledge of Process / Operations Management, QA/QC procedures, Safety, Environmental and Facilities / Capital Equipment Management.
• Ingenuity and initiative are required to coordinate problem resolution, resolve conflicting priorities and to meet assignment deadlines within a team environment.
• Demonstrated ability to diagnose complex process problems and manage remedial action.
• Demonstrated knowledge of budget preparation and cost control and can forecast budget, staffing and equipment needs.
• Demonstrated effective communication, presentation, and interpersonal skills to interface with and motivate all levels of personnel.
• Demonstrated ability to prepare accurate, effective, complete, and easily understood written communications and reports.
• Strong PC skills with proficiency in word processing, spreadsheet, and database software and the ability to optimize the use of technology and systems to communicate, manage budget and to streamline processes and increase efficiency. Familiarity with maintenance, operation, regulatory reporting, and cost estimating software.
• Proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment).
• Demonstrated commitment to compliance with applicable laws and regulations, the company’s Code of Business Conduct and other Company policies and procedures.
• Must be able to serve rotational 24-hour emergency on-call if required by site.

Certifications:

• Massachusetts Grade 6C Wastewater Operators certification 
• Valid Driver’s license and safe driving record.

Physical Requirements:

Work Environment:

• Spends 50% of time in the operations environment and 50% of time in the office environment.
• May need to work outside in inclement weather conditions and drive a company vehicle to perform duties.
• Occasional travel for training or meetings.

Possible Work Hazards:

• May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards.

Physical Demands:

• Amount of time spent – Standing 25%, Sitting 50%, Walking 25%
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch and enter confined spaces. May be required to use ladders or stairs. May occasionally be required to lift 50 to 60 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.