QA Analyst (Hybrid)

  • Full-time

Company Description

Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to remove these physical and financial restraints to create a seamless, borderless and boundless world of opportunity for Canadians.

If you relate with being Caring, Curious and Cheerful; we are looking forward to having you onboard!

Job Description

The Quality Assurance Analyst will have a thorough understanding of Software Testing Life Cycle and Test Methodologies. In this role you will be responsible for all aspects of the STLC, including creation of test plans and test scenarios, manual & automated test case execution, bug reporting and verification and set up / configuration of QA environments. You will analyze requirements documentation and technical specifications of applications under deployment to determine their intended functionality, understand user needs and ensure system usability and quality. The QA Analyst will investigate production issues while collaborating with other departments during the investigation and reproduction of bugs. They will be responsible for deploying these fixes and version control. In this role, you will take an active role in the design, development and execution of automated tests to ensure product quality.


  • Build test cases based on business requirements.

  • Work closely with the development team to ensure features are built according to requirements.

  • Triage, investigate and reproduce bugs reported by Client Support and other stakeholders.

  • Verify fixes from developers and deploy verified changes to the production environment.

  • Facilitate communication of major changes to relevant stakeholders.

  • Write automated scripts for test cases (Capybara) to verify product functionality.

  • Contribute in improving QA tools and best practices.

  • Local candidate only


  • 5+ years experience working in a QA/software testing role.

  • Experience in manual and/or automated testing of websites and API.

  • Experience with MacOS or any other linux operating systems.

  • Strong working knowledge of version control, and pull requests (Git and GitHub preferred).

  • Experience with continuous integration tools - like Semaphore CI, Jenkins.

  • Experience with relational database - like PostgresSQL.

  • Experience with test automation tools - Capybara and Selenium.

  • Impeccable attention to detail.

  • Self Starter, with ability to define priorities.

  • Ability to work independently with a strong sense of personal accountability.

  • Strong customer service orientation.

Additional Information

We thank you for your application, but only those candidates selected for an interview will be contacted.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Covid-19 update: Chit Chats is an essential service.  We have strict Covid safety protocols in place for both our clients and our staff.