HR Business Partner

  • Toronto, ON, Canada
  • Full-time

Company Description

Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to remove these physical and financial restraints to create a seamless, borderless and boundless world of opportunity for Canadians.

If you relate with being Caring, Curious and Cheerful; we are looking forward to having you onboard! 

Job Description

We are looking for a results-driven HR Business Partner to support people operations.

You will be responsible for supporting all key People initiatives, including policy development, core competency frameworks, rewards analysis. Our ideal candidate is an administrative expert and a people champion with experience in HR  procedures.


  • Research and development on various people initiatives to propose solutions.

  • Integrate inclusion, diversity, equity and accessibility in all of our programs and processes

  • Implement transparent career frameworks and career plans to enable our teams to have a clear vision on their growth at Chit Chats.

  • Champion Equal Pay for Equal work and other key rewards initiatives

  • Partner with the People team drive and build the best employee experience and scale our envious culture

  • Work with managers and leaders on all legal, compliance and employee relations matters

  • Collaborate with colleagues in the People & Culture team so that our foundational processes are delivered seamlessly and the employee experience is at the forefront of everything we do

  • Create regular reports and presentations on People metrics; analyze trends to help develop solutions, programs and policies.

  • Maintains in-depth knowledge of legal requirements of day-to-day employee management to assist in the development of policy; works to reduce and prevent legal risks and ensure regulatory compliance.

  • Liaises with external partners such as insurance vendors and employment law experts and conducts research on new regulations, as required.

  • Recommend ways to streamline People processes both operationally and through the implementation of technology.

  • Providing coaching and mentorship to other People team members.

  • Other related People duties and projects, as assigned.


  • 5 -7 years of experience in a relevant role.

  • BS in Human Resources or relevant field.

  • Experience with HRIS administration; experience with Humi or Zoho People an asset.

  • Proficient with Google Workspace and Microsoft Office.

  • Thorough knowledge of Canada Labour Code and other federal employment law.

  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

  • Excellent verbal and written communication skills.

  • Excellent organizational skills, with an ability to prioritize important projects.

Additional Information

We thank you for your application, but only those candidates selected for an interview will be contacted.

 Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

 This is a remote work opportunity with the requirement to attend meetings and training on-site at one of Chit Chats locations. 

As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Covid-19 update: Chit Chats is an essential service.  We have strict Covid safety protocols in place for both our clients and our staff.