Back end Processor - Warehouse Worker
- Surrey, BC, Canada
Chit Chats vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to remove these physical and price borders to create a seamless, borderless and boundless world of opportunity for Canadians.
We’re looking for you if you are at the intersection of being mission-driven, growth-minded and approachable.
Do your colleagues, managers and friends describe you as a leader who always sets a great example and is inspired by meaningful purpose. Can you describe yourself as someone who welcomes all helpful and supportive feedback and seeks out challenges in order to grow and improve? Would a stranger describe you as friendly, welcoming and respectful?
Chit Chats values are not just words we put on our office walls, they are the description of our many exceptional employees who continue to progress, grow and set the bar high. Our values guide us on how to be successful at work and they are in alignment with who we are in life. We look to our values to ensure the right fit and we choose candidates who embody these principles over those who simply have the technical skills and experience required.
We also follow the principles of the book, Five Dysfunctions of a Team. Hope you’ve read it!
The Back End Processor/Warehouse Assistant will be part of a team that assists the Warehouse Supervisor with all day-to-day operations of the warehouse. He/she must deliver world-class service to all clients and ensure all compliance expectations are strictly enforced.
Processing mail: scan, weigh, sort and load skids while following compliance procedures to ensure all shipments comply with customs laws
Use Chit Chats online platform to complete all required processing, transferring of shipments, internal spot checks and detailed documentation of actions
Contact clients via telephone and/or email regarding shipments and/or Chit Chats client account when correction or clarification is required
Loading shipments onto skids while ensuring proper sortation of mail/carrier types
Preparing skids for transport: wrapping, labelling, moving using a pump truck
Organization: maintain overall cleanliness and organization of the space, take inventory of supplies and assist with placing supply orders
Additional duties to support warehouse and branch functions as required
Possess and consistently display all Chit Chats values, lead by example, mission driven and growth minded
Ability to multitask with efficiency in a fast paced environment
High level of accuracy and attention to detail
Standing and lifting required
Warehouse and shipping experience an asset
Computer literacy in Microsoft Office applications, effectively use software and technology in the workplace to complete tasks efficiently with a high degree of detail and accuracy
Effective and professional oral and written communication skills
Trustworthy, reliable, full of heart with a positive outlook in life
Possess a passion for serving people, going above and beyond to help our clients realise their dreams
Class 1 safety shoes required (green triangle patch)