Director Revenue Operations
- Full-time
- Department: Sales
Company Description
Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days. Vention’s online-first, manufacturing automation platform (MAP) enables its clients to design, automate, order, and deploy manufacturing equipment directly from their web browser.
Vention is headquartered in Montreal, Canada and is used in over 3,000 factories on 5 continents. In May 2022, with 300 employees (and growing) in Montreal, Boston & Berlin, Vention announced the closing of US$95M in Series C financing which will will be used to grow Vention's go-to-market strategy, expand the company's global distribution footprint, and accelerate the development of its hardware and software platform.
Job Description
The Director of Revenue Operations directs Vention's investments in sales force effectiveness and manages functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent. The Director of RevOps will be responsible for working with leadership to support and optimize overall productivity and effectiveness of the sales organization.
Reporting to the Chief Revenue Officer (CRO), the Director of RevOps fosters close working relationships with internal and external stakeholders to ensure the sales organization’s efficient operation and success. The Director of RevOps manages the Sales Operations team.
- Designs, implements, and manages sales forecasting, planning, and budgeting processes. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization. Ensures planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the firm.
- Provides leadership to the sales organization, and recommendations to the CRO, in implementing sales organization objectives that appropriately reflect the firm’s business goals.
- Responsible for equitably assigning sales force quotas and ensuring the firm’s financial objectives are optimally allocated to all sales channels and resources through the quota program.
- Accountable for the timely assignment of all sales organization objectives.
- Partners with senior sales leadership to identify opportunities for sales process improvement. Facilitates successful implementation of new programs through the sales organization by ensuring a well defined, efficient sales process is in place for launch. Fosters an organization of continuous process improvement.
- Prioritizes investments in enabling technologies in support of sales organization productivity. Works closely with the CRO and Chief Business Development Officer to understand firm sales and technology strategy. Recommends changes and enhancements to the company sales productivity tools.
- Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity. Leads a change management process to build organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job models.
- Works closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success. Aligns reporting, training, and incentive programs with these performance management priorities.
- Ensures sales reports and other internal intelligence is provided to the sales organization. Develops new reporting tools as needed. Coordinates with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives.
- Working with Human Resources and senior sales leadership, designs sales incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy, and align with business and sales organization objectives.
- Oversees sales compensation plan administration. Establish sales compensation program rules, policies, and procedures. Ensures sufficient resources are assigned to adequately administer sales compensation programs. Works closely with Accounting, Finance, and Human Resources to establish rules, policies, and procedures associated with sales compensation.
- Provide strategic assessments and operating reviews of new and current business ventures and operations, ensuring that our people, processes, and systems are built for scale and long-term growth.
- Directs and supports the consistent implementation of company initiatives.
Qualifications
- Minimum 8 years in a sales operations, business planning, or sales support management role.
- Experience in a dynamic growth stage business with international operations
- Analytical mindset with experience creating strategic plans that have success metrics/goals and evolving them based on performance.
- Ability to build relationships and communicate effectively with C-level leaders.
- Experience managing and influencing in a highly matrixed organization.
- Ability to think strategically while also “rolling-up one’s sleeves” to drive day-to-day operations.
- Experience building and developing high-performing teams.
- SaaS industry experience preferred.
- Must be located in the Boston area with ability to travel (to Montreal) occasionally.
Additional Information
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.