Velaa Private Island is one of the leading resorts in the world. The combination of innovative and unique architectural design and the bespoke private service offered from our expert and experienced team ensures the perfect environment to create the most memorable and unforgettable moments for each and every one of our valued guests. 

Located north from Malé, within the constellation of islands that form the Noonu Atoll, Velaa Private Island brings a new meaning to “private moments” in the Maldives. Here the essence of Maldivian culture, lifestyle and landscape meets limitless opportunities, where no request is too much, and each guest will ultimately feel that this is their own private Island.

• Assist in managing the daily operations of the Front Office Department, including the Kids Club and Airport team, ensuring maximum guest satisfaction while maintaining alignment with Velaa’s culture and service standards.
• Support the Front Office Manager in planning, organizing, and overseeing guest-related programs, activities, and facilities.
• Ensure a safe and enjoyable experience for all guests through effective risk management and adherence to safety protocols.
• Lead, train, and develop a multicultural team of guest service professionals, fostering a positive and engaging work environment.
• Manage administrative tasks, including budget management, revenue tracking, P&L management, and goal setting.
• Maintain and manage all front office services and equipment, ensuring compliance with Velaa’s safety and operational standards.

• Minimum 3 years of experience in a similar role at a 5-star luxury hotel/resort; experience in the Maldives and local knowledge will be an advantage.
• A strong academic background with a degree in Hospitality Management or a related field.
• Fluency in Russian is a must, and proficiency in additional languages is a plus.
• Proficiency in front office-related software, including Opera PMS, Microsoft Office applications, CRM systems, and MC software.
• Comprehensive understanding and practical experience with Forbes and LQA Standards.
• Strong managerial and leadership abilities, with the capability to lead, mentor, and develop a diverse, multicultural team.
• Exceptional interpersonal and communication skills, coupled with a warm and professional demeanor to deliver outstanding guest service.