F&B Attendant - Chinese Speaking

  • Full-time
  • Department: Food & Beverage

Company Description

Velaa Private Island is one of the leading resorts in the world. The combination of innovative and unique architectural design and the bespoke private service offered from our expert and experienced team ensures the perfect environment to create the most memorable and unforgettable moments for each and every one of our valued guests. 

Located north from Malé, within the constellation of islands that form the Noonu Atoll, Velaa Private Island brings a new meaning to “private moments” in the Maldives. Here the essence of Maldivian culture, lifestyle and landscape meets limitless opportunities, where no request is too much, and each guest will ultimately feel that this is their own private Island.

Job Description

  • Provide a consistent and high-quality personalized food and beverage service to all the guests, ensuring policies and procedures are adhered to customer service, cleanliness and personal development.
  • Demonstrate a high degree of Velaa’s culture and service standards awareness and acts as a role model to other colleagues.
  • Efficiently and accurately take orders according to Velaa service standards.
  • Coordinate service with colleagues and work as a team.
  • Maintain a clean, organized, safe and orderly work area and ensure to follow the HACCP & general hygiene standards and operating procedures.
  • Create a comforting environment for guests and work on making personalized and memorable special moments for all guests.

Qualifications

  • Minimum 3 years' experience in food and beverage at a 5-star luxury hotel/resort.
  • Certification in Wine & Spirit Education Trust (WSET) level 2.
  • Excellent interpersonal skills.
  • Excellent command of written & spoken English & Chinese, fluency in other languages will be an advantage.
  • Proactive and focus attention on guest needs, whilst always remaining calm and courteous.
  • Previous experience with Leading Quality Assurance Standards and Forbes Travel Guide standards will be an advantage.
  • Familiar with the HACCP standards in food handling and the MICROS POS system.
  • Pleasant and charming personality with excellent grooming.
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