Velaa Private Island is one of the leading resorts in the world. The combination of innovative and unique architectural design and the bespoke private service offered from our expert and experienced team ensures the perfect environment to create the most memorable and unforgettable moments for each and every one of our valued guests. 

Located north from Malé, within the constellation of islands that form the Noonu Atoll, Velaa Private Island brings a new meaning to “private moments” in the Maldives. Here the essence of Maldivian culture, lifestyle and landscape meets limitless opportunities, where no request is too much, and each guest will ultimately feel that this is their own private Island.

GENERAL RESPONSIBILITIES:

• Demonstrates a high degree of Velaa’s culture and service standards awareness.
• Comprehensive understanding of various spa treatments, techniques and equipment is essential, encompassing massage therapy, skincare treatments, body treatments, Thai massage, and manicure-pedicure expertise.
• Provides professional and engaging wellness therapies and massage treatments
• to our guests.
• Acknowledges and responds to relevant customer queries, needs and expectations.
• Upsells and promotes Spa products and treatments to guests.
• Applies best practices and is up to date with market trends.
• Upholds the values and standards of Velaa Private Island.
• Hands-on experience in treatments, customer service and conducting comprehensive training sessions to empower the team in delivering tailored guest experiences.

SKILL REQUIREMENTS:

• Minimum 5 years’ experience in a similar role and experience in a 5-star luxury resort in Maldives will be an advantage.
• Ability to conduct and customize sessions for high profile clientele.
• Familiar with high-end spa services.
• Flexible with working hours, result oriented and a motivated team player.
• Excellent command of written & spoken English.
• Excellent organizational and multitasking skills & confident to anticipate and manage processes.
• Effective interpersonal and communication skills and experience in customer service.
• Ability to focus attention on guest needs, always remaining calm and courteous.