Outlet Manager

  • Full-time
  • Department: Food & Beverage

Company Description

Velaa Private Island is one of the leading resorts in the world. The combination of innovative and unique architectural design and the bespoke private service offered from our expert and experienced team ensures the perfect environment to create the most memorable and unforgettable moments for each and every one of our valued guests. 

Located north from Malé, within the constellation of islands that form the Noonu Atoll, Velaa Private Island brings a new meaning to “private moments” in the Maldives. Here the essence of Maldivian culture, lifestyle and landscape meets limitless opportunities, where no request is too much, and each guest will ultimately feel that this is their own private Island.

Job Description

  • Oversees the daily operations of the outlet, analyzing and suggesting improvements to the F&B Management where needed.
  • Plans and assigns daily working schedule of the outlet.
  • Establishes operational strategies to meet the best quality and customer service standards.
  • Demonstrates a high degree of Velaa’s culture and service standards awareness.
  • Ensures that the outlet colleagues follow all the standard operating procedures and maintains the highest standards consistently.
  • Analyzes guest concerns and recommends corrective actions.
  • Trains and coaches the team in service standards, F&B knowledge leading by example.


  • Minimum of 5 years’ experience in leading F&B at a high-end five-star luxury hotel/resort.
  • Good knowledge of wines and spirits with strong  background in fine dining, and experience in organizing and maintaining high-profile banquets/functions.
  • Excellent command of written & spoken English; fluency in other languages will be an advantage.
  • Excellent organizational and multitasking skills & confident to anticipate and manage processes.
  • Outstanding guest service skills striving to exceed most demanding expectations.
  • Ability to focus attention on guest needs with a pleasant personality.
  • Experience in Forbes Travel Guide & LQA standards.
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