About Us
Vector is a dynamic organisation in transition, leading in a sector that is undergoing massive transformation, working on critical projects that are global in reach. We operate a range of innovative businesses delivering energy and communication services to more than 600,000 homes and commercial customers across Aotearoa. We love working together to create a new energy future and invite you to join us to be part of this transformation.

If you are an Experience Design Analyst, with a curious mindset, and want to do yourself a power of good, this role at Vector could be perfect for you. 

About the role
In this fixed term Experience Design Analyst role you will work closely with stakeholders to create end-to-end and surface-to-core enterprise experiences for customers, business partners, and employees. Maturing the design practice, while growing capability and understanding. You will also:

• Use human-centred design approaches to shape and define the value/data exchange between the business and the user across touch points, time, and channels
• Collaborate closely with cross-functional teams to gather insights and identify opportunities for experience improvements
• Be comfortable in solving complex and ambiguous problems – often working with a wide stakeholder group

Who we are looking for
The ideal fit for this role would be a curious and collaborative hands-on designer with breadth of knowledge across the broader design spectrum, including research, interface design and depth of expertise, particularly in service design.

You will also be able to demonstrate the following skills and experience:

• 5+ Years of UX/UI/Product/Service design experience
• The ability to pick up strategic objectives and be able to break it down into actionable road map items
• Strong facilitation and cross functional collaboration skills – co-creating solutions with designers, developers, and stakeholders
• Proficiency with tools Lucid Chart/Spark (Miro) is essential 
• Be familiar with Figma & Adobe Suite
• Understand business requirements and technical logic and how that applies to design
• Demonstrate a curious mindset, and the ability to approach ambiguous problems
• Ability to plan and conduct UX research – User/stakeholder interview, workshops, Usability testing, gathering user feedback
• Bachelor Degree in a design field preferred, but not mandatory
• Knowledge of design system, information architecture and accessibility
• Be able to commit to the full 12-month fixed term. 

What we can offer you
We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you.
We offer:

• Work in a fun-loving team, who place importance on frequently coming together as a team
• Work with smart, innovative and supportive people
• Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life
• Health and wellbeing support
• Great benefits that reflect the importance of family

Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds, and experiences. We respect and value people who are different from each other.  We are proud of what we have achieved so far:

• First corporate Living Wage Accredited employer
• First Accessibility Tick employer 
• Rainbow Tick accredited
• Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020. 

If you require assistance or accessibility support from us during the application and selection process, please do get in touch with us on 099787804.

Applications close Friday 19th April, however, Interviews may be scheduled as we receive applications, so do not delay – Apply today!