About Us
If you love working with a diverse group of people who are all about putting the customer at the centre and enabling choice, you’ve found the right company. Vector Fibre builds data networks for business. From building, monitoring, and maintaining our own fibre optic network, to designing ways for your business to connect to it and the world, we’re working hard to be the go-to company for businesses who demand fast, reliable and secure data networks.

While Vector Fibre is small enough to be easy to deal with, we’re very well connected.  Our parent company Vector Limited is one of New Zealand’s leading infrastructure companies which has a vision of creating a new energy future, which will help to deliver clean, reliable, and affordable energy solutions for customers.

About the role
We have an exciting opportunity for a Network Operations Engineer to own the ‘business as usual’ operations of our network infrastructure. This roles function is to work in a small fast-paced, supportive and collaborative operations team looking after carrier, internet and customer networks. 

You’ll provide day to day operational technical tier 1 & 2 support to Vector Fibre customers and be primarily responsible for the following:

• Incident management across Vector Fibre network environments
• Supporting customers with their network issues from identification through to resolution
• Configuration management and delivery of customer services
• Providing On-call customer service support after-hours and in the weekends

Who we are looking for
To be successful in this role you will ideally have 2+years working experience for MSP or Telco with CCNA or equivalent experience.  You will also ideally have:

• A good understanding of IP Networking fundamentals
• Prior experience configuring network switches or NIDs
• Prior experience troubleshooting and or configuration of some of the following - OSPF, BGP, EIGRP in a production environment
• A basic understanding of MPLS and VRFs
• Familiarity with network OSS tools (one or many of the following – Incident, change, problem, CMDB, Order management, configuration management, NMS, EMS, RADIUS, DNS)
• Experience with Ciena equipment
• An understanding of MEF services, EVPL, EPL etc.
• An understanding of OTN services
• Prior experience working with Chorus bitstream services and RSPs
• Some scripting experience (Ansible, Python/Bash/Shell/SQL)
• Prior experience using ServiceNow
• Experience supporting a multi-vendor network environment

What we can offer you
We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you.
We offer -

• A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people.
• Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life.
• Health and wellbeing support.

Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion.  We are proud of what we have achieved so far:

• First corporate Living Wage Accredited employer
• First Accessibility Tick employer 
• Rainbow Tick accredited
• Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020. 

If you require assistance or accessibility support from us during the application and selection process, please do get in touch with us on 099787804. 

Don't delay - Apply today!