About HRV

At HRV we believe everyone should love the feeling of coming home.

In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps and Air Conditioning. Since 2017 we are part of Vector Limited, so you know we are backed by one of New Zealand's largest companies.

About the role:

We have a great opportunity for an customer-centric Administrator to join our Shared Services team in Penrose. This is a full time role Monday to Friday, with hybrid and flexible working arrangements available, so you can balance work and life.

In this role you main focus will be:

Delivering a seamless customer journey 

Key task in the role:

• Coordinating bookings with customers,
• Administrative duties
• Liaising with internal and external stakeholders across the business.
• Processing sale orders
• Loading and maintaining CRM dashboards

Who we are looking for

To succeed in this role, we’re looking for someone with:

• Able to problem solve
• Friendly, excellent phone manner, and reliable
• Outstanding communication (both written and verbal) and relationship building skills with all key stakeholders
• Previous experience with financial practices including reconciliations, invoicing, and PO’s.
• Able to multitask and priorities
• Excellent accuracy and have a high level of attention to detail
• A positive attitude
• Commitment to health and safety

Full training and ongoing support is provided

This role requires good knowledge of Microsoft Office (Word, Excel) and proven experience using Microsoft Dynamics CRM is preferred, but not essential.

We also offer a great range of benefits including:

• Paid Birthday Leave – take the day off on us!
• Free carparking 
• Employee Assistance Programme
• Employee Recognition Programme (referral scheme and annual awards)
• HRV Employee Discount off CAIL products
• Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit and many more)
• Become a ParaPartner and purchase direct from Panasonic at Friends and Family pricing

This is an opportunity not to be missed. At HRV we are committed to our team of over 200 staff, we’re here to develop your skills, create a diverse and respectful workplace and ensure that you succeed with us. You'll be offered a competitive salary, and the opportunity to grow your skills and make a real difference in a supportive, high-performing team. 

HRV engages a workforce made up of individuals with diverse skills, values, backgrounds and experiences. HRV respects and values people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion.

Please note, all applicants must have the legal right to work and live in New Zealand. Successful candidates will be required to undergo a preemployment drug and alcohol test and relevant background checks.

To learn more about us visit www.hrv.co.nz.