Service Technician

  • Full-time
  • Engagement type: Permanent - Employee
  • Department: Central Region

Job Description

Love customer service, sales, and a bit of hands on practical work?  This is an opportunity not to be missed. We are committed to our team of over 200, we’re here to develop your skills, create a diverse and respectful workplace and ensure that you succeed with us.

At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps and Air Conditioning. Since 2017 we have been part of Vector Limited, so you know you have the backing of one of New Zealand's largest companies.

About the role

No previous experience is required. This is a great entry level role for anyone wanting to start or switch their career into the HVAC industry. We offer a friendly and inviting team environment with full training and ongoing support provided.

There is plenty of variety in terms of the daily work and you have the opportunity to learn a whole new industry. You also get to enjoy all the perks and financial benefits that working for a great iconic NZ brand can offer.

On a typical day, you’ll be delivering great customer experiences and servicing our customers ventilation and air-conditioning units. You’ll have the opportunity to earn additional income if customers are interested in upgrading their system or additional products to improve their home environment.

There is a need to be able to work within confined spaces as the ventilation system is accessed in roof cavities and under houses.

Who we are looking for

We are looking for people are positive, engaging and enjoy interacting with people from all walks of life. You will also be keen to be part of a great team, who values a positive and inclusive culture, celebrates success and has fun!  Combining your great customer service and sales skills while doing practical and hands on work requires the following to be successful:

  • Physically fit and well presented
  • Well organised and able to self-manage your time 
  • Have a current and clean driver’s license
  • Self-motivated and enjoys engaging with people

What’s on offer

We offer the opportunity to grow your skills and make a real difference in a supportive, high-performing team that celebrates success.

On offer is full time work (40 hours per week), a base salary, commission structure, fully maintained company vehicle, phone, comprehensive training and ongoing professional development. Tools of the trade, uniform and PPE are also provided.

We also offer a great range of benefits including:

  • Paid overtime (when required)
  • Paid Birthday Leave – take the day off on us!
  • Employee Assistance Programme
  • Employee Recognition Programme (quarterly and annual awards to mention a couple)
  • Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit and many more)
  • Access to our employee benefits portal (discounted movie tickets for Event and Hoyts Cinemas, discounted gift cards for stores like Countdown, Farmers, The Warehouse, Briscoes and more)

HRV engages a workforce made up of individuals with diverse skills, values, backgrounds and experiences. HRV respects and values people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion. We welcome applications from all individuals.

Please note, all applicants must have the legal right to work and live in New Zealand. Successful candidates will be required to undergo a preemployment drug and alcohol test and relevant background checks.

To learn more about us visit www.hrv.co.nz

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