About Valley Medical Center & Clinics

Founded in 1947, Valley Medical Center & Clinics (VMCC) is the oldest and largest public hospital district in Washington state and the largest nonprofit healthcare provider in South King County. Valley serves more than 600,000 residents through a comprehensive network of more than 50 primary, urgent, and specialty care clinics across South King County, and a 341-bed acute care hospital located in Renton. As a Level III Trauma Center, Valley provides advanced emergency, medical, surgical, and specialty care, including cancer treatment, heart and vascular services, neurosciences, orthopedics, stroke and spine care, childbirth and neonatal services, and critical care. Guided by our mission of caring for our community like family, Valley is committed to improving the health and well-being of the vibrant communities we serve through accessible, compassionate, high-quality care. Learn more at valleymed.org.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
 

Prerequisites

1. High School Graduate or equivalent (G.E.D.) preferred. 
2. Demonstrates basic skills in keyboarding (40 wpm) and using a personal computer in the Windows environment.
3. Ability to communicate effectively in oral and written form in English language.
4. Evidence of excellent communication skills both oral and written including the ability to spell accurately and write legibly.
5. Excellent customer service skills.
6. Knowledge of medical terminology and abbreviations preferred.  

General Qualifications

1. Previous experience in a hospital answering service or call center preferred. 
2. Demonstrates effective communication and interpersonal skills with a diverse population.
3. Able to carry out assignments independently and exercise good independent judgment.
4. Excellent problem solving, organizational and time management skills. 
5. Conducts all personal interactions with tact, poise, courtesy and respect.
6. Demonstrates ability to decipher hand written notes.
7. Demonstrates ability to handle emergent situations.
8. Neat and well-groomed in appearance, following departmental personnel standards.
9. Demonstrates reliable attendance and job performance.

Come join Valley!

Equal Employment Opportunity

Valley Medical Center & Clinics is committed to equal employment opportunity (EEO) and nondiscrimination in all aspects of employment and participation in its programs. 

We do not provide sponsorship opportunities at this time.

• Valley Medical Center & Clinics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.