Roles and responsibilities

⁃ Assist/prepare high quality BRDs, SRS related to the product that reflect business requirements with prioritized features
⁃ Building the entire product backlog with continuous maintenance in-terms of the requirements or the priority
⁃ Assist in supporting the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
⁃ Assist in providing project level analysis producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
⁃ Identify improvement opportunities (proactive and reactive)
⁃ Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes.
⁃ Serve as an integrator between Business and Tech to assist and gather business requirements needed for system modifications, enhancement, and implementations.
⁃ Assist in planning testing activities.
⁃ Solicit customer feedback, report software bugs, and pass these on back to engineering for subsequent build / release cycles, as the product stabilizes, and then matures.
⁃ Collaborate with Quality Assurance (QA), developers/ engineers and architects to align solutions, identify dependencies, and ensure functional results.

⁃At least 3-5 years of experience in previous Business Analysis or product owner roles

⁃ Banking or Fintech experience is a must

- Previous experience in CRM/ERP implementation will be a plus.

- Previous experience in core banking system implementations/migration will be a plus.

- Experience preparing and/or executing business and technical requirements and specifications.

⁃ Highly proficient technical writing capabilities 

⁃ Experienced with working and managing external vendors

⁃ Familiar with RFPs  

⁃ Advanced level computer experience, including skills in Microsoft Word, Excel, PowerPoint, Project, and Visio, is necessary.

⁃ Willing to travel

⁃ This position requires excellent communication, organizational, customer service and problem-solving skills.

⁃ Ability to work independently with no or minimal supervision and in a team is vital.

⁃ Proven ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential.

⁃ Proven ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary.

⁃ Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.

⁃ In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.

⁃ Experienced with wireframing tool

- Experience with Analytics tools and user/product metrics/insights.

- Experience with O365

⁃ Proficient in English (verbal and written)