VTekis Consulting LLC provides complete solutions for Staff Agumentation, Recruitment Process Outsourcing, Contract Hiring, Direct Hire and Outsourced Solutions. Our goal is to deliver quality professional services to our clients not just to find someone to do a job, we match the right professional for your staffing needs and earning confidence through the proper assignment of people. This alignment of people and companies allows us to create opportunity. Most importantly, We don’t consider the process complete until we find the perfect fit.

ESSENTIAL RESPONSIBILITIES AND DUTIES

As IXN Manager, you will report to the CEO and assume business unit responsibilities, including:

● Develop and implement strategies to continue our growth, including new products for managed

hosting, infrastructure as a service, cloud (virtualization), websites, and other application services.

● Monitor performance to ensure service delivery exceeds service level goals (SLAs).

● Lead IXN’s teams: Operations, 911.net® Security Operations Center, sales/channels,

Marketing, and Customer Service.

● Maintain and improve the business processes:

○ Sales, Maintenance, and Service Delivery Tracking Systems.

○ Product Management.

○ Problem/Issue, order tracking, help desk, incident, and configuration management.

○ Continual improvement (plan, execute, analyze and synthesize issues, manage

problems, and apply root-cause analysis to make data-driven decisions/improvements).

○ Exceptional customer service and operational excellence, especially in privacy & security.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE, & ABILITIES

● Bachelor’s degree, preferably in business, computer science, or a technical program.

● 4+ years of experience leading teams that provide data hosting or SaaS.

● 2+ years of experience in budgeting and project management.

● Working knowledge of CRMs, cloud services platforms, and security protocols.

● Experience in marketing, sales, and directing project managers of IT services.

● Excellent communication (verbal, written, and listening) skills.

Regards,

Mohammed Ilyas,

PH - 229-264-4024 or Text - 229-469-1455 or You can share the updated resume at Mohammed@vtekis. com

All your information will be kept confidential according to EEO guidelines.