Position Details:

Job Title: Case Manager

Location: Canada (QC, ON, BC, and NS)

Duration: 1 Year (Contract to hire)

• Claims adjudication

• Case management of STD and LTD claims

• Assisting clients in resolution of complex cases

• Absence Management

• Return to work coordination

• Communication with health care providers

Job Description:

• Case Manager, Toronto, ON Claims adjudication Case management of STD and LTD claims assisting clients in resolution of complex cases Absence Management Return to work coordination communication with health care providers Rehabilitation Specialist, Toronto, ON Track, analyze and present the quarterly rehabilitation budget expense reports to policy holders.

• Develop Gradual Return to Work Plans.

• Direct contact/meeting with policyholders, union representatives, plan members, physicians and other health care professional.

• Develop, monitor and implement innovative vocational rehabilitations services and goal orientated rehabilitations plans for claimants in receipt of short and long term disability benefits.

• Coordinate the services of external rehabilitation and medical management providers.

• Contribute to the overall profitability of Group Disability by facilitating timely return to work for claimants. Conduct ergonomic assessments and provide reports outlining recommendations.

• Participate in client meetings as part of the team representing Manulife Financial. Deliver web based presentations to National Rehab team on the topic of Effective Communication.