Senior Customer Relationship Manager

  • Full-time
  • Department: Sales/New Business

Job Description

As we are growing dynamically and preparing for the future, we are now looking forward to welcoming the next Senior Customer Relationship Manager in our Sales department.

Your responsibilities as a Senior Customer Relationship Manager
Engage, meet, present, connect and pitch. You’ll be working at the absolute forefront of recruitment marketing innovation, with a team that believes in doing things differently!

As Senior Customer Relationship Manager you will be in charge of building new partnerships, working closely together with various departments within VONQ (Marketing, Product, Customer Success) in order to shape our strategy. Especially when it comes to growing business around our unique platform! You will represent VONQ, and make sure you convert your conversations into opportunities.

Your main responsibilities revolve around:

  • Developing and implementing an international strategic sales development plan;
  • Acquiring a deep understanding of your prospects’/customers’ needs, and educating them about our recruitment marketing solutions, using engaging storytelling techniques and case studies;
  • Cross- and upselling existing customers through strategic account management;
  • Representing VONQ at various meetups and industry events;
  • Building strong relationships with international recruitment professionals;
  • Using social selling techniques to build a name for yourself and VONQ in the international recruitment industry;
  • Traveling - where possible - in order to meet your network face to face during events, knowledge sessions and prospect meetings.
  • This is a unique opportunity to grow together with VONQs international ambitions. You’ll have the benefits and security of being part of an established company, while enjoying the freedom, ownership and opportunities  that characterize a startup environment. The best of both worlds!

This is a unique opportunity to grow together with VONQs international ambitions. You’ll have the benefits and security of being part of an established company, while enjoying the freedom, ownership and opportunities  that characterize a startup environment. The best of both worlds!

Qualifications

How you fit the picture
Together, Ownership, Move Fast and Grow & Enjoy are our key company values. Besides that, to help us achieve our goals, we are also looking forward for you to bring:

  • A Bachelor’s or Master’s degree or equivalent thinking and working level;
  • A minimum of 5 years of Relationship Management/ Sales experience in a tech-oriented environment;
  • Familiarity or experience working in the recruitment industry;
  • A natural ‘brand builder’ approach. It’s VONQ’s ambition to establish a name and build relationships across borders. You’ll need to be able to run a clear strategy to make it happen.
  • Strong networking skills, so we can expand our network and business swiftly. You should be able to gather the right people around you (both internally and externally), and create a smooth sales flow.
  • Fluency in English and Dutch;
  • A customer-centric sales approach, meaning you make sure to understand, educate and assist people, instead of just pitching and pushing;
  • Entrepreneurial mindset: at VONQ we greatly value a positive self-starting and can-do attitude, #ownership and flexibility.

This position is based in Rotterdam and or Groningen although we have a hybrid-working policy, the ideal candidates should live in The Netherlands with an easy commute to our office. #together

Additional Information

Why you can’t miss out on this opportunity
We offer great things, such as:

  • A solid paycheck;
  • 8% holiday allowance and a fair pension contribution;
  • A generous reimbursement of your travel expenses;
  • Macbook & iPhone (also for your personal use);
  • Unlimited holidays!
  • Flexible working hours,
  • Open feedback culture and development-based performance reviews;
  • Opportunities to grow with the organisation! #GrowAndEnjoy
  • A fun team at a dynamic and fast-growing international tech company.

Make an impact on VONQ’s success! You can start by clicking on the 'Apply' button. Questions? Contact [email protected].

We are VONQ!
Serving nearly 1,000 corporate clients, including several Fortune 500 customers. Operating from four offices in Rotterdam, Amsterdam, Dusseldorf and London, VONQ is recognised as a core leader in the recruitment technology space, offering customers smart recruitment marketing solutions. In late 2019 we received investment from Capital-D, a London-based private equity firm and by the end of 2020 we’ve acquired another leading technology company.

We are truly making the best out of our organisational growth and it's our mission to let our people be the most impactful they can be.