We are currently looking Business Analyst – Cards & Payments for our Qatar operations with the following terms & conditions.

Key Skills & Competencies:

•                Strong understanding of Cards lifecycle (debit/credit/prepaid), Merchant Acquiring, and 3D Secure flows.

•                Hands-on expertise with Base24, Prime 4, MPGS, payment gateway APIs, and settlement engines.

•                Knowledge of SQL, PL/SQL for data validation, analysis, and reconciliation reports.

•                Experience working in Agile/Scrum frameworks with tools like JIRA and Confluence.

•                Excellent documentation and stakeholder management skills.

•                Familiarity with ISO 8583 message formats and card scheme mandates.

•                Understanding of dispute resolution systems (Visa Resolve Online, Mastercard DDRS).

Key Responsibilities:

•                Lead the end-to-end analysis and documentation of business requirements for card issuance, merchant acquiring, POS/e-commerce transactions and settlement flows.

•                Act as the SME for payment platforms including Base24, Prime, MPGS, CYBS and other card switches/payment gateways.

•                Manage reconciliation and settlement processes, dispute lifecycle, and chargeback handling across Visa, Mastercard, and NAPS.

•                Collaborate with internal IT, vendors, and stakeholders to design scalable solutions aligned with business strategy.

•                Translate complex business problems into structured user stories, BRDs, FSDs, and process flowcharts.

•                Ensure regulatory and compliance alignment with QCB, PCI-DSS, and global card scheme mandates.

•                Prepare and execute SIT plans, test scenarios, and coordinate with UAT and go-live readiness.

•                Provide analytical insights to improve transaction approval rates, reduce fraud, and enhance customer experience.

Qualifications:

Bachelor’s degree in Engineering.

 Joining time frame: 2 weeks (maximum 1 month)