Senior Software Engineer, Full Stack (RoR & JS)

  • 690 5th St, San Francisco, CA 94107, USA
  • Full-time

Company Description

UserTesting enables companies to put their customers at the center of every business decision by leveraging the power of human insights. The most advanced on-demand customer insights platform, UserTesting enables product managers, UX researchers and designers, marketers, and digital executives to connect with their exact target customer in a matter of hours and uncover actionable insights that drive ROI. More than 35,000 companies have adopted UserTesting to make smarter business decisions throughout the design and development of their digital experiences as well as in their marketing messaging and competitive positioning.

Job Description

The UserTesting Engineering team is looking for an experienced Full Stack Engineer, who enjoys working across the entire stack, has solid experience with Ruby and JavaScript, is committed to people over process, understands the value of user testing throughout the product cycle, and has a strong belief in keeping things simple.

You will play a key role in our product evolution, duties include:

  • Work closely with product and design to discover and build solutions that help our customers build great user experiences

  • Collaborate with engineers who are both remote and co-located in our Mountain View, San Francisco, and Atlanta offices

  • Work effectively within a team environment, to regularly solicit and act on feedback, focus on root causes, and continually strive to improve

  • Enhance our customer facing platform, tester panel distribution systems, video playback tools, and mobile device recording capabilities

  • Advocate and lead-by-example best practices for code quality, maintainability, and scalability

  • Build web services, remove performance bottlenecks, build distributed systems, and more!

This is a full-time, onsite position in either our San Francisco, Mountain View, or Atlanta office.


  • 4+ years of experience developing in Ruby, Rails and JavaScript

  • Experience with a variety of JS frameworks such as Angular and React

  • Passion for engineering practices such as TDD, CI, continuous deployment, pair programming, and design/code reviews

  • Customer-centered desire to solve hard technical problems with simple solutions

  • Experience with high discipline agile development processes such as Lean/Scrum/Kanban/XP

Bonus points for:

  • Experience with client-side performance optimization

  • Experience in the field of Usability

  • Experience using UserTesting is a big plus

  • Unix system administration experience

Additional Information

We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. Besides a great work environment and the opportunity to change the world, we offer competitive salary, benefits, plenty of perks, as well as stock options.

Learn more about what it’s like to work at UserTesting:

Videos To Watch