The Software Engineer Il role provides leadership and guidance relating to the company's technical assets. They are responsible for building solutions, the use of management tools, defining and architecting solutions to meet the company's business needs. Software Engineer Il leaders will also facilitate the definition of processes, methods, and standards for governing solution transformation within Les Schwab. 

Les Schwab's solution landscape has a number of technical subject areas that require expertise and focus. Therefore, Software Engineer Il's will vary greatly by specific solution knowledge and/or area of technical interest (subject matter expert - SME). This role is designed to support most technologies and domains represented within the organization. 

PRIMARY RESPONSIBILITIES/FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities. 

Solution Development

• Defining, designing and developing solutions; ranging from custom application development, multiple solution orchestrations and advance solution support Responding to requests from the business, leveraging appropriate solutions and tools Identifying approaches to meet business requirements/needs, confirming appropriate controls and driving approach and architecture decision making Ensuring documentation of enterprise artifacts and assisting Enterprise Architecture in artifact management, as needed Establishing and improving the solution architecture (application, data, etc.) in alignment with the Les Schwab Enterprise Architecture framework and methodologies Defining and governing standards for implemented solutions\

Operational Support 

• Provide and/or coordinate level 2/level 3 support as required through incident resolution based on incidents reported and escalated by: 
• Identifying and resolving solution related issues (code, data or 
• Addressing production issues by root cause determination and 
• Responding to questions and suggestions from other IDS teams
• Support activities include investigation (such as root cause analysis), diagnosis, incident/problem resolution or issue recovery, identification of acceptable workaround, and following proper incident/problem closure procedures for knowledge and reporting/metric purposes 

Solution Architecture 

• Evaluate options for addressing business needs through technology improvements and managing overall solution technical lifecycle Establishing and improving the solution architecture (application, data, etc.) in alignment with the Les Schwab Enterprise Architecture framework and methodologies Defining standards, policies and procedures where appropriate for Les Schwab's solution architecture Ensuring documentation of enterprise artifacts and assisting Enterprise Architecture in artifact management, as needed 

Solution Quality & Governance 

• Monitoring and adhering to solid technical application practices including company governance and guiding principles 
• Perform administration (data or solution) activities, as needed 
• Defining and governing standards for implemented solutions 

Stakeholder Relationship & Vendor Management 

• Work with the business and other IDS teams to understand and enable needed business capabilities. Facilitating discussions regarding technology and information needs with business stakeholders. Engage with vendors to understand product roadmap and lifecycle to better future proof and disposition Les Schwab's solution portfolio

Self Improvement 

• Pursuit of professional development, continuing education, approved training, and certification Independent technology and related process research 
• Mentoring and knowledge sharing with other team members 
• Accelerating other tasks as needed

Educational/Experience Requirements: 

• Four-year college degree in a related field, preferably in Computer Science, Information Systems, Engineering, or equivalent experience Minimum of 5 years' IT experience in the required domain for this position 
• A minimum of 2 years experience architecting and implementing enterprise solutions; examples include customized program development, enterprise data Integration, business intelligence & governance process efforts 

Required Technical Skills/Knowledge: 

• Exhibiting a moderate breadth/depth of experience and knowledge in all areas involved in solution development and implementation (focus area based on specific solution area; such as coding & development, database & business intelligence, etc.). 
• Basic knowledge of productivity applications (Google Applications, MS Office, etc.). 

General Knowledge and Abilities: 

• Analytical Skills: Strong analytical and problem-solving skills 
• Communication: Ability to communicate technical and non-technical information clearly and professionally (both verbally and in writing) while ensuring that the quality and content of the message are relevant to the circumstances; ability to be an active-listener; the ability to draft, proofread, and send written communications effectively; the ability and willingness to carefully listen to others by asking appropriate questions and avoiding interruptions
• Confidentiality: Ability to work confidently, effectively and with discretion with all staff levels
• Flexibility: Willingness to work in an ever-changing environment with the ability to positively adapt to organizational, process, and technology changes 
• Multitasking: The ability to perform two or more tasks simultaneously or to shift back and forth between two or more activities or sources of information without difficulty
• Organization: Ability to manage work assignments though prioritization, paying attention to detail, and optimal time management
• Service Excellence: Exhibit the willingness to be stakeholder-focused by anticipating and understanding stakeholders' needs; collaborate with them to reach a suitable solution; then consistently meet and deliver on those expectations
• Teamwork: The ability to establish and maintain rapport, interact comfortably, and work well with coworkers. This includes cooperating, being supportive of others, willingly helping others, considering others' ideas and opinions, sharing information, giving proper credit, and fulfilling team responsibilities 

Physical Requirements: 

Primarily desk position; regularly required to sit, occasionally required to stand and walk. Requires frequent and repetitive use of hands and fingers to operate computer, mouse, keyboard, and office related equipment and the ability to reach with hands and arms. Position requires lifting no more than 10 pounds on a regular basis. Specific vision abilities required by this job include close visual acuity and the ability to adjust focus. Requires the ability to communicate verbally and exchange information over the phone and in person. 

Work Environment: 

• Office, non-manual work; the worker is not substantially exposed to adverse environmental conditions. Working on-call is required for this position, including but not limited to: evenings, weekends, and holidays. 

All your information will be kept confidential according to EEO guidelines.

This job description is not all inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains "AT WILL" at all times.