Essential criteria

·Minimum of 5 years IT industry experience.

·Advanced Excel skills – e.g. Macros, Charting, Pivot Tables, VLOOKUP, INDEX & MATCH.

·Minimum of 2 years of ServiceNow CMDB.

·Minimum of 2 years experience with ITIL and Service Management processes.

·Minimum of 3 years’ experience of SQL or similar database query language skills.

·Minimum of 1 years’ experience of Windows and Linux Server Operating systems.