Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry

True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, ​we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.​ 

To find out more about us, please visit https://www.acknowledgeeducation.edu.au/about-us/  

Campus Operations Manager

• Full Time, Permanent
• Applications Close 1st April, 2026

The Campus Operations Manager is a key leadership role responsible for driving operational excellence across Acknowledge Education’s campuses. Reporting to the Head of Operations, you will lead day-to-day campus operations while delivering national initiatives that enhance the student and staff experience.

This role blends operational leadership, project delivery and people management, with a strong focus on student services, campus facilities, and cross-campus consistency. Working closely with internal stakeholders, you will streamline systems and processes, remove operational barriers, and foster a collaborative, high-performing campus environment.

You are a proactive and adaptable leader who thrives in a fast-paced, multi-campus environment and is passionate about delivering exceptional outcomes.

Key Responsibilities

• Lead campus operations, including facilities, safety, timetabling, and stakeholder coordination to ensure smooth and efficient daily delivery
• Oversee student onboarding and support services, ensuring a high-quality experience that drives strong satisfaction outcomes
• Partner with Student Experience teams to implement initiatives that enhance engagement, feedback, and overall student journey
• Plan and deliver key campus events, including graduations, orientations and student-led activities that build a vibrant campus culture
• Lead, coach and develop the Operations Team, including recruitment, onboarding, performance management and workforce planning
• Drive national and campus-level projects to improve operational efficiency, consistency, and service delivery
• Collaborate cross-functionally with academic, compliance and leadership teams to ensure alignment with organisational goals and regulatory requirements
• Promote and embed WHS frameworks, ensuring compliance, risk management and a safe campus environment

Candidate Requirements

• Bachelor's degree in Business Administration, Project Management or related field, or extensive industry experience
• Minimum 5 years of extensive experience in campus operations, education, project management, hotel management, or management of large hospitality business.
• Proven track record of successful project management and operations oversight.
• Exceptional leadership, organisational, and planning skills.
• Strong communication abilities to interact effectively within a matrix environment.
• Proficiency in project management tools and Microsoft Office suite.
• Understanding of Health and Safety
• Preferred: Familiarity with student information systems and data protection regulations

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.