Systems Analyst
- Full-time
- Division: VP-UOES-Safety & Operations
- Unit: Campus Card Office - 55060
- Career Stream / Level: EIC1
Company Description
For over 180 years, the University of Notre Dame has been a leading American research university, offering a distinct perspective in higher education. This Catholic institution, based in Notre Dame, Indiana, is driven by a powerful blend of faith and intellectual curiosity, consistently pursuing excellence in education, groundbreaking research, and service to society. Notre Dame fosters a welcoming and vibrant campus where students, faculty, and staff are united in their commitment to creating an inclusive community and making a difference in the world. For individuals passionate about innovation, ethical leadership, and leveraging world-class facilities and renowned academic programs, Notre Dame provides a dynamic and impactful career path.
Job Description
The University of Notre Dame’s Parking and Credentialing Services team, part of the Operations, Events, and Safety Division, ensures a safe and seamless campus experience for students, faculty, staff, and visitors. We oversee campus access, parking, and the Irish1Card program, working closely with campus partners and community businesses.
We are seeking a Systems Analyst to serve as a functional and technical resource for the University’s credentialing and access systems. This position manages the card management platform (CBord) and its integrations, while also supporting the parking management system (T2) and access control system (Lenel).
In this role, you will:
Serve as a liaison to campus partners—including Campus Dining, retail, libraries, Residence Life, and Parking—by providing training, troubleshooting, and support for Irish1Card technology.
Support system functionality and data integrity through reporting, auditing, and analysis (using internal reporting tools, Tableau, and SQL).
Contribute to process improvements and system enhancements to strengthen operational efficiency.
Participate in a major upcoming software implementation project, providing technical expertise and project support.
Assist with customer service operations (card issuance, inquiries, complaint resolution) as needed.
Serve on a rotating on-call schedule to troubleshoot and resolve urgent access control issues.
Qualifications
Minimum:
Must be able to work in the United States without visa sponsorship, now or in the future.
Bachelor’s degree in Business, Computer Science, Information Systems, or related field.
Strong customer service and communication skills, with the ability to explain technical concepts to diverse audiences.
Proficiency with SQL and an interest in learning and supporting enterprise software systems.
Problem-solving mindset and ability to manage competing priorities in a fast-paced environment.
Preferred:
- 3+ years of relevant experience with software systems, technical support, or data analysis.
Additional Information
- Please note: This is a fully onsite position that requires some on-call support (support can be done remotely)
- Salary: Up to 55K, commensurate with experience
- Application Deadline to Apply: 10/15/25
- Application Instructions: Please include your cover letter with your application.
At Notre Dame, we know our impact depends on exceptional people, people like you. We are committed to fostering a vibrant, welcoming community. In keeping with our mission, we encourage applications from all who will help build and strengthen our beloved community. We strive to empower every employee to flourish, knowing your success propels Notre Dame to new heights of impact.